Client Accounts Specialist

CFS; Atlanta (GA); On-site; USD 75,000 - 85,000; Full time

Job summary

CFS in Midtown, Atlanta is seeking a Client Accounts Specialist to manage a diversified client portfolio, analyze payment trends, and collaborate with attorneys, billers, and finance teams.

You will resolve billing issues using ARCS and Aderant, support collections efforts, and ensure accurate documentation, while delivering exceptional service and contributing to firm performance.

Qualifications

• 3-5 years in client accounts or AR roles
• Experience in law firm or professional services preferred
• Proficient with ARCS, Aderant, Excel
• Strong communication and analytical skills
• Experience with e-billing platforms

Responsibilities

• Analyze account activity, payment trends, aging reports
• Resolve collection issues with attorneys and finance teams
• Investigate disputed invoices and unapplied cash
• Monitor e-billing platforms and ensure timely processing
• Maintain accurate account documentation in ARCS

Skills

Communication

Analytical thinking

Organizational skills

Relationship management

Education

High school diploma

Accounting/Finance coursework

Tools

ARCS

Aderant

Microsoft Excel

Client e-billing platforms

Job description

• Join a nationally recognized law firm as a Client Accounts Specialist with a long-standing reputation for culture, stability, and employee retention
• Gain visibility across the organization while serving as a trusted Client Accounts Specialist supporting attorneys, clients, and finance leadership
• Take ownership of a diverse client portfolio and make a direct impact on firm performance as a Client Accounts Specialist
• Develop expertise in collections, accounts receivable, billing resolution, and client account management
• Collaborate with attorneys, billers, legal support teams, and finance professionals in a highly interactive Client Accounts Specialist role
• Utilize leading platforms including ARCS, Aderant, and e-billing systems to manage and resolve complex account matters
• Strengthen your analytical and problem-solving skills while helping clients navigate payment and billing challenges
• Enjoy career growth opportunities and professional development within a highly respected professional services environment
• Build meaningful client relationships while balancing financial objectives and exceptional service
• Advance your long-term career as a Client Accounts Specialist with a firm consistently recognized as one of the best places to work

Midtown,Atlanta

$75,000-85,000

Why This Opportunity Stands Out

• Join a nationally recognized law firm as a Client Accounts Specialist with a long-standing reputation for culture, stability, and employee retention
• Gain visibility across the organization while serving as a trusted Client Accounts Specialist supporting attorneys, clients, and finance leadership
• Take ownership of a diverse client portfolio and make a direct impact on firm performance as a Client Accounts Specialist
• Develop expertise in collections, accounts receivable, billing resolution, and client account management
• Collaborate with attorneys, billers, legal support teams, and finance professionals in a highly interactive Client Accounts Specialist role
• Utilize leading platforms including ARCS, Aderant, and e-billing systems to manage and resolve complex account matters
• Strengthen your analytical and problem-solving skills while helping clients navigate payment and billing challenges
• Enjoy career growth opportunities and professional development within a highly respected professional services environment
• Build meaningful client relationships while balancing financial objectives and exceptional service
• Advance your long-term career as a Client Accounts Specialist with a firm consistently recognized as one of the best places to work

Key Responsibilities

• Manage a portfolio as a Client Accounts Specialist by analyzing account activity, payment trends, aging reports, and outstanding balances
• Partner with attorneys, clients, billers, and finance teams to resolve collection issues and improve payment outcomes
• Investigate disputed invoices, short payments, unapplied cash, and account discrepancies
• Monitor e-billing platforms and proactively address issues impacting invoice processing and collections
• Maintain accurate account documentation, follow-up activity, and collection records within ARCS and related systems
• Support collection priorities and escalation efforts while delivering the level of service expected from a successful Client Accounts Specialist

Qualifications

• 3-5 years of experience as a Client Accounts Specialist, Accounts Receivable Specialist, Collections Specialist, Billing Specialist, or related professional
• Experience in commercial collections, accounts receivable, billing, or client account management required
• Law firm or professional services experience preferred
• Strong communication, analytical, organizational, and relationship management skills
• Experience with ARCS, Aderant, Microsoft Excel, and client e-billing platforms preferred
• High school diploma required; degree or coursework in Accounting, Finance, Business Administration, or a related field preferred