Client Accounts & Experience Specialist

PowerPay; King of Prussia (PA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Team-centric company culture

Growth Opportunities

Job summary

PowerPay is seeking a Client Account Representative in King of Prussia, PA. This role involves managing customer interactions, ensuring a positive experience and serving as the primary contact for clients. The ideal candidate will have strong communication and customer management skills, a detail-oriented approach, and preferably a Bachelor's degree, along with experience in the loan or mortgage industry. Benefits include growth opportunities and a team-centric culture.

Qualifications

• Strong communication skills and customer management abilities.
• Ability to multitask, prioritize, and manage time effectively.
• Previous experience in loan or mortgage industry is helpful.

Responsibilities

• Maintain a positive and professional attitude toward customers.
• Manage inbound and outbound calls to address customer inquiries.
• Keep records of customer interactions and transactions.
• Resolve customer complaints effectively.

Skills

Strong customer management skills

Strong computer skills

Excellent communication skills

Good business acumen

Customer focused mentality

Detail Oriented

Organized

Education

Bachelor's degree

Job description

PowerPay is seeking a Client Account Representative in King of Prussia, PA. This role involves managing customer interactions, ensuring a positive experience and serving as the primary contact for clients. The ideal candidate will have strong communication and customer management skills, a detail-oriented approach, and preferably a Bachelor's degree, along with experience in the loan or mortgage industry. Benefits include growth opportunities and a team-centric culture.