Client Account Specialist

Morrison Foerster; New York (NY); On-site; USD 70,000 - 92,000; Full time

Benefits offered by this job

Medical, dental, vision

Life and disability insurance

Parental leave

Talkspace and Calm access

Community service day

Education reimbursement

Talent Development

Profit-sharing

Job summary

MoFo's Global Client Accounts team is seeking a Client Account Specialist who will work with attorneys and clients on billing, e-billing, and collections. You will produce timely bills, manage tasks, and support the billing attorneys in full cycle account management across multi-currency matters.

This role offers exposure to a leading law firm environment with strong financial systems (Elite 3E, eBillingHub) and a comprehensive benefits package.

Qualifications

• Two years of billing experience in a law firm or professional services.
• Experience with multi-currency billing is a plus.
• Strong attention to detail and accuracy.
• Excellent communication with internal and external partners.
• Proficiency with Elite 3E and eBillingHub desirable.

Responsibilities

• Produce timely and accurate bills for clients, including e-bills.
• Manage quality control, deadlines, reporting on billing status, and analyze special billing arrangements.
• Support internal clients and colleagues, troubleshoot procedures, and assist systems team with upgrades and testing.
• Assist in full cycle of account management for assigned billing attorneys, including setup and collections.

Skills

Billing analysis

Multi-currency billing

Communication skills

Attention to detail

Billing systems

Tools

Elite 3E

eBillingHub

Job description

At MoFo, we couldn’t write our own success story without yours. Ready to write your story?

Join MoFo as a Client Account Specialist on our Financial Operations team!

This role can be based in San Francisco, Palo Alto, Los Angeles, San Diego, Austin, New York, Boston or Washington D.C.

https://www.mofo.com/offices

ABOUT THE ROLE

It's an exciting time to join our Global Client Accounts team as a Client Account Specialist! In this role, you will work closely with our attorneys and their clients on matters related to billing, e-billing, and collections.

• Produce timely and accurate bills for clients, including e-bills, and perform specific billing and e-billing tasks and projects.
• Manage quality control, deadlines, timely reporting on billing status, and thoroughly analyze special billing arrangements.
• Act as a resource for internal clients and colleagues, troubleshoot procedural issues, and assist systems team with upgrades and testing.
• May directly support assigned billing attorneys in full cycle of account management, including account set up, billing and collection arrangements, and inventory management.

ABOUT YOU

• Minimum of two years in law firm or professional services billing. Large law firm experience preferred.
• Strong financial systems skills. (Elite 3E, eBillingHub).
• Experience working with multi-currency bills a plus.
• Ability to understand and analyze billing information and historical data.
• Strong attention to detail and ability to follow instructions with high degree of accuracy.
• Ability to communicate effectively and tactfully with individuals at all levels within and outside the Firm.

ABOUT MOFO

At MoFo, we collaborate as one firm, across borders, practice areas, and business functions and value fresh ideas and innovation over conformity and competition.

• About Us: https://www.mofo.com/about
• Inclusion + Engagement: https://www.mofo.com/community/we-at-mofo
• Commitment to Pro Bono: https://careers.mofo.com/careers-pro-bono
• The MoFo Foundation: https://www.mofo.com/culture/mofo-foundation

ABOUT OUR BENEFITS

MoFo offers a comprehensive benefits package starting on your first day.

• A variety of options for medical, dental, vision, life and disability coverage to meet the needs of you and your family.
• Industry-leading parental leave and family benefits including adoption and fertility treatment options and backup child and elder care.
• Global wellness program, including free access to Talkspace and Calm apps.
• Annual community service day to make an impact on your community and a birthday holiday just for fun.
• Education reimbursement annually.
• Dedicated Talent Development team.
• Competitive annual profit-sharing contribution.

Where required by law, salary ranges are stated below. Additional compensation may include a discretionary bonus, overtime as applicable, health/welfare benefits, retirement contributions, paid holidays, and PTO. The range displayed is specifically for positions performed in those cities/states and may vary based on factors including but not limited to the following: local market data and ranges; an applicant's skills and prior relevant experience; and certain degrees, licensing, and certifications.

San Francisco, Palo Alto, New York salary range: $70k to $92k

Los Angeles, San Diego, Washington D.C., Boston, Seattle salary range: $67k-$88k

Denver salary range: $63k-$87k

For questions regarding this position, please e-mail [e-mail]