Communications Agent- Immediate Start

Apex CLT Corp; Charlotte (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Apex CLT Corp in Charlotte, NC is seeking an enthusiastic Communications Agent who enjoys connecting with people and sharing product information. This entry-level role focuses on customer outreach, promotional communication, and building professional relationships.

You will learn through direct customer interaction, participate in campaigns and events, and support lead generation while developing valuable communication and organizational skills.

Qualifications

• High school diploma or equivalent required.
• Strong verbal and interpersonal communication skills.
• Friendly, professional, and approachable demeanor.
• Positive attitude and eagerness to learn.
• Reliable, adaptable, and self-motivated.
• Experience in communications, customer service, sales, retail, hospitality, or promotional roles is a plus but not required.

Responsibilities

• Engage with customers during outreach activities.
• Communicate product and service information clearly and professionally.
• Answer questions and provide helpful information to customers.
• Identify customer needs and recommend appropriate solutions.
• Support promotional campaigns and customer engagement initiatives.
• Participate in community outreach and promotional events.
• Assist with lead generation and customer acquisition activities.
• Build positive professional relationships through consistent communication.
• Maintain accurate records of customer interactions and outreach activities.
• Communicate customer feedback and questions to team members.
• Collaborate with colleagues to support customer and business objectives.
• Participate in ongoing training and professional development.

Skills

Verbal communication

Interpersonal skills

Time management

Organization

Relationship building

Adaptability

Education

High school diploma

Job description

About Us

Apex CLT Corp was created for businesses that want to grow with intention. We combine brand thinking, campaign planning, and creative execution to help companies present themselves with confidence.

Job Summary

We are seeking an enthusiastic Communications Agent to support customer outreach, promotional communication, and business development initiatives. This entry-level role is ideal for someone who enjoys connecting with people, communicating product information, and developing valuable professional skills through direct customer interaction.

Responsibilities

• Engage with customers and prospective customers during outreach activities.
• Communicate product and service information in a clear and professional manner.
• Answer questions and provide helpful information to customers.
• Identify customer needs and help recommend appropriate solutions.
• Support promotional campaigns and customer engagement initiatives.
• Participate in community outreach and promotional events.
• Assist with lead generation and customer acquisition activities.
• Build positive professional relationships through consistent communication.
• Maintain accurate records of customer interactions and outreach activities.
• Communicate customer feedback and questions to team members.
• Collaborate with colleagues to support customer and business objectives.
• Participate in ongoing training and professional development.

Minimum Requirements

• High school diploma or equivalent required.
• Strong verbal and interpersonal communication skills.
• Friendly, professional, and approachable demeanor.
• Positive attitude and eagerness to learn.
• Comfortable interacting with customers and the public.
• Strong relationship-building abilities.
• Good organizational and time management skills.
• Reliable, adaptable, and self-motivated.
• Previous communications, customer service, sales, retail, hospitality, or promotional experience is a plus but not required.