Client Account Manager - Promotional Products

iPromo LLC; Chicago (IL); Remote; USD 60,000 - 80,000; Full time

Job summary

iPromo LLC, a top promotional products distributor, is seeking a Client Account Manager to strengthen client relationships and drive new business growth. This remote position involves managing customer accounts, providing solutions, and ensuring service excellence. Ideal candidates should possess strong Microsoft application skills, CRM experience, and the ability to thrive under pressure.

Qualifications

• Experience in prospecting within client accounts and for new business.

Responsibilities

• Develop and manage customer relations for assigned leads and accounts.
• Prospect within client companies for maximum program penetration.
• Prepare quotes for customer orders.

Skills

Proficient in Microsoft Software applications

Experience with CRM/ERP systems

Effective problem-solving capabilities

Strong communication skills

Ability to work under pressure

Job description

Client Account Manager - Promotional Products

iPromo is Top 100 level Distributor and looking for an Account Manager to help further grow the company.

We are proud to announce iPromo has been listed on the Inc.5000 Fastest Growing Companies list for the last 3 years, 2021-2023. As well as our industries 2022 and 2023 ASI Top 50 Best Places to Work list.

With the tools and systems in place we are able to provide solutions to any size organization. We can help you build your clientele book of business.

This is a remote work opportunity.

If you have the experience for this position and share the same beliefs, we would love to talk to you.

• Develop and manage customer relations for assigned leads and accounts.
• Prospect within client companies for maximum program penetration,
• Prospect and create opportunities for new client business.
• Activity based mindset to feed opportunity pipeline.
• Communicate extensively with clients via phone and email regarding orders & shipping information
• Research product and provide recommendations; provide virtual mockups; physical samples.
• Work with clients utilizing company stores for merchandise flexibility.
• Prepare quotes for customer orders.
• Receive client’s artwork and pass along to Designer.
• Enter sales orders via Salesforce.
• Coordinate the client’s review and approval of proofs.
• Coordinate sales order with Account Coordinators
• May participate in presentations, meetings, etc. and attend industry trade shows.
• Other selling duties as assigned, based on business requirements.

Required Education/Experience:

• Prospecting within your client accounts
• Prospecting for new business.

Required Skills:

• Proficient in the use of Microsoft Software applications such as Outlook, Word, Excel and
• PowerPoint
• Must be experienced with CRM/ERP systems.
• Above-average 10 key and typing skills.
• Effective problem-solving capabilities
• Ability to communicate clearly and concisely in both oral and written form.
• Ability to work well under pressure, on multiple projects and meet deadlines.