Cleveland Priority Responder

servpro-careers; Cleveland (OH); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Company car

Bonus

Paid time off

Training & development

Vision insurance

Dental insurance

Employee discounts

Job summary

SERVPRO Franchise Cleveland is seeking a Priority Responder to promote and sell franchise services in the assigned territory, with a focus on meeting or exceeding sales goals.

You will build and develop a robust commercial customer base, leveraging SERVPRO marketing materials and a systematic business development process. A strong sales background, self-motivation, and excellent communication skills are essential to thrive in this role.

Qualifications

• Self-motivated and driven to succeed in a B2B sales environment.
• Progressively responsible B2B sales experience.
• Experience with estimating software Xactimate and Symbility is desirable.
• IICRC certifications are desirable.
• Experience in commercial sales and marketing.

Responsibilities

• Meet or exceed sales quota by executing the sales cycle and setting up closing appointments.
• Complete Emergency Ready Profiles (ERPs) and discuss benefits of event preparation.
• Build commercial relationships and educate clients on SERVPRO’s leadership in the cleaning/restoration industry.
• Provide clear pretesting, scoping of services, and accurate job estimates.
• Monitor loss activity and generate opportunities through proactive outreach.
• Attend marketing events and coordinate continuing education sessions.
• Conduct daily marketing contacts and one-on-one meetings with COIs to drive referrals.
• Increase territory revenue by consistently achieving sales targets.

Skills

Self-motivated

B2B sales

Xactimate/Symbility

IICRC Certified

Commercial sales

Communication skills

Business/Finance

Industry experience

Driver's license

Job description

Benefits:

• Fuel Paid
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources
• 401(k)
• 401(k) matching
• Company car
• Competitive salary
• Dental insurance
• Employee discounts
• Bonus based on performance

Don’t miss your chance to join our team as a new Cleveland Priority Responder. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”!

We are seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multi‑tasker. If you are self‑motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super‑excited about routinely exceeding expectations? Then you may be our perfect hero!

As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow.

Job Description:

Promote and sell franchise services in assigned territory, which results in meeting or exceeding assigned sales goals. Grow and develop commercial customer base by utilizing a systematic business development process to identify new commercial prospects and cultivate relationships using marketing materials like SERVPRO® Key Differentiators, Emergency Ready Plan, National sponsorships, and others to market and sell SERVPRO® Services.

Responsibilities:

• Meet or exceed assigned sales quota by executing the sales cycle, setting up closing appointments, maintaining assigned commercial contact lists, participating in professional associations, providing lunch‑and‑learns, and promoting continuing education courses
• Complete Emergency Ready Profiles (ERPs) and discuss benefits of emergency event preparation
• Build commercial customer relationships and rapport by educating them on the reasons SERVPRO® is the best cleaning and restoration company in the world
• Provide and communicate clear and accurate pretesting, scoping of services, and job estimates
• Monitor loss activity and priority responding to generate work from these opportunities
• Attend, coordinate, and promote marketing, networking, and continuing education events
• Conduct objective‑to‑objective daily marketing contacts
• Provide owners and marketing managers with one‑on‑one meetings (closing appointments) with commercial COIs to encourage SERVPRO® referrals
• Increase sales territory revenue by consistently achieving sales territory goals

Qualifications:

• Self driven and motivated
• Progressively responsible business‑to‑business sales experience desired
• Experience with Xactimate and Symbility is desired.
• IICRC Certifications are desired
• Experience with commercial sales and marketing
• Superb sales, customer service, administrative, verbal, and written communication skills
• Strong business and financial background and process‑and‑results‑driven attitude
• Experience in the commercial cleaning and mitigation, construction, or insurance industry is desired
• Valid Driver's License

Compensation:

Base Salary based on experience

Total Package Value 80,000 - 120,000k based on performance

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Industries, Inc., the Franchisor, in any manner whatsoever.