Cleveland Priority Responder

Servpro Industries, Inc.; Cleveland (OH); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Wellness resources

401(k)

401(k) matching

Company car

Competitive salary

Dental insurance

Employee discounts

Bonus based on performance

Job summary

Servpro Industries, Inc. in Cleveland seeks a proactive Priority Responder to promote and sell SERVPRO services in an assigned territory, build a commercial client base, and meet or exceed sales goals.

You will use a systematic business development process and resources like Emergency Ready Profiles and marketing materials to drive growth. The ideal candidate has self-motivation, B2B sales experience, excellent communication, and the ability to supervise and multi-task in challenging situations.

Qualifications

• Self-driven and motivated
• Progressively responsible business-to-business sales experience desired
• Experience with Xactimate and Symbility is desired
• IICRC Certifications are desired
• Experience with commercial sales and marketing
• Superb sales, customer service, administrative, verbal, and written communication skills
• Strong business and financial background and results-driven attitude
• Experience in commercial cleaning/mitigation, construction, or insurance industry is desired
• Ability to pass background check and pre-employment drug test
• Valid Driver's License

Responsibilities

• Meet or exceed assigned sales quota by executing the sales cycle, setting up closing appointments, maintaining contact lists, participating in professional associations, providing lunch-and-learns, and promoting continuing education courses
• Complete Emergency Ready Profiles (ERPs) and discuss benefits of emergency event preparation
• Build commercial customer relationships and rapport by educating them on SERVPRO® advantages
• Provide and communicate clear pretesting, scoping of services, and job estimates
• Monitor loss activity and respond to generate work opportunities
• Attend, coordinate, and promote marketing, networking, and continuing education events
• Conduct objective-to-objective daily marketing contacts
• Provide owners and marketing managers with meetings to encourage SERVPRO referrals
• Increase sales territory revenue by achieving territory goals
• Mandatory On Call Rotation for After Hour Calls

Skills

Self-motivation

Sales experience

Communication skills

Business mindset

Tools

Xactimate

Symbility

Job description

Benefits

• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources
• 401(k)
• 401(k) matching
• Company car
• Competitive salary
• Dental insurance
• Employee discounts
• Bonus based on performance

Don’t miss your chance to join our team as a new Cleveland Priority Responder. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”!

We are seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero!

As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow.

Job Description

Promote and sell franchise services in assigned territory, which results in meeting or exceeding assigned sales goals. Grow and develop commercial customer base by utilizing a systematic business development process to identify new commercial prospects and cultivate relationships using marketing materials like SERVPRO® Key Differentiators, Emergency Ready Plan, National sponsorships, and others to market and sell SERVPRO® Services.

Responsibilities

• Meet or exceed assigned sales quota by executing the sales cycle, setting up closing appointments, maintaining assigned commercial contact lists, participating in professional associations, providing lunch-and-learns, and promoting continuing education courses
• Complete Emergency Ready Profiles (ERPs) and discuss benefits of emergency event preparation
• Build commercial customer relationships and rapport by educating them on the reasons SERVPRO® is the best cleaning and restoration company in the world
• Provide and communicate clear and accurate pretesting, scoping of services, and job estimates
• Monitor loss activity and priority responding to generate work from these opportunities
• Attend, coordinate, and promote marketing, networking, and continuing education events
• Conduct objective-to-objective daily marketing contacts
• Provide owners and marketing managers with one-on-one meetings (closing appointments) with commercial COIs to encourage SERVPRO® referrals
• Increase sales territory revenue by consistently achieving sales territory goals
• Mandatory On Call Rotation for After Hour Calls

Qualifications

• Self driven and motivated
• Progressively responsible business-to-business sales experience desired
• Experience with Xactimate and Symbility is desired.
• IICRC Certifications are desired
• Experience with commercial sales and marketing
• Superb sales, customer service, administrative, verbal, and written communication skills
• Strong business and financial background and process-and-results-driven attitude
• Experience in the commercial cleaning and mitigation, construction, or insurance industry is desired
• Ability to successfully complete a background check subject to applicable law
• Successfully pass a pre-employment drug test
• Valid Driver's License

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Industries, Inc., the Franchisor, in any manner whatsoever.