Cleveland Outlet - Store Material Handler

Goodwill Industries Of Gr. Cleveland & East Central Ohio; Cleveland (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Bonus incentives

Paid time off

Paid holidays

Medical, dental, & vision plans at discounted prices

Employee Assistance Program

Job summary

A nonprofit organization in Cleveland is looking for full-time Material Handlers to move and sort donated materials at their East Cleveland Outlet Store. The position requires excellent customer service skills as you'll assist donors, shoppers, and vendors while managing sorting and processing responsibilities. Candidates must be at least 18 years old and available for day shift work, including weekends. Join a supportive team and contribute to the community by making a difference in people's lives.

Qualifications

• Must be 18 years old or older.
• Availability to work day shifts and weekends.
• Ability to operate tipping equipment.

Responsibilities

• Sorts and prepares materials for sale.
• Maintains clean work area and adheres to safety practices.
• Provides customer service on the Outlet Floor.
• Input cash amounts and customer records using store software.
• Provide customer service to donors, shoppers, and vendors.
• Support training of new personnel and adherence to safety procedures.
• Perform general housekeeping and safety practices.
• Handle salvage items including books, shoes, purses/bags, toys, metal.

Skills

Customer service

Material handling

Understanding of safety practices

Job description

Join Goodwill Industries of Greater Cleveland and East Central Ohio at our East Cleveland Outlet Store.

We are hiring full-time Material Handlers to move and sort donated materials and salvage commodities for our outlet 'bins' store.

You will assist in all areas of the salvage process and cross-train to learn other outlet functions. You will also provide excellent customer service to donors, shoppers, and vendors.

Due to the machinery used for the job, employees of the outlet store must be 18 years old or older. You must also be available to work a day shift schedule and be available to work weekends. This location is open 7 days a week from 8 a to 6 pm.

Some of the great perks of working at Goodwill:

• Bonus incentives
• Paid time off
• Paid holidays
• Medical, dental, & vision plans at discounted premium prices
• Employee Assistance Program

Essential Functions:

• Processes quality donations quickly, which involves sorting and preparing all materials for sale in the store, and meets production goals (rotating a minimum of 220 tables a day).
• Assists in stock rotation and maintains tables and other displays in a presentable manner.
• Uses personal computer software to input starting and ending cash amounts and maintain accurate customer records.
• Assists store team leadership and the training of new personnel.
• Responsible for filling and rotating the tables on time.
• Assists in maintaining a clean work area and breakroom, such as sweeping floors. Adheres to all safety practices, procedures, and policies.
• Performs various material handling tasks manually using a hand truck or pallet jack for duties on the dock, facility, or exterior areas of the store.
• Ability to operate all tipping equipment.
• Weighs and records Gaylord's, Containers, and Hoppers to track diversion pounds.
• Provides appropriate customer service on the Outlet Floor.
• Sort and weigh specific outgoing salvage items (books, shoes, purses/belts/bags, miscellaneous items, toys, and metal).
• Receives and processes quality donations quickly, which includes sorting all materials for shipment to the stores.
• Place trash into the designated container and move it to the proper location (including outside designations) for disposal or dispose of it in the compactor.
• Use all appropriate safety PPE (Personal Protective Equipment) and follow all safety practices.
• Hands every donor a receipt and ends every donor interaction with "You changed a life today. Thank you!"
• Embodies DGR MODE Guiding Principles.
• Other duties as assigned.

Goodwill is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Background check required.