CLERK - RECEPTIONIST

CommonSpirit Health; Arroyo Grande (CA); Presencial; USD 35.000 - 52.000; Jornada completa

Descripción de la vacante

Dignity Health - Arroyo Grande Community Hospital in Arroyo Grande, CA is seeking a Clerk to welcome patients and coordinate front-desk workflow. You will register patients, schedule visits, process payments, and support billing inquiries while maintaining strict confidentiality and accuracy in a fast-paced clinic environment.

Ideal candidates have medical terminology knowledge, basic clerical experience in healthcare, and familiarity with billing steps.

Formación

• Completion of a medical terminology class or equivalent work experience.
• Previous clerical experience in a medical setting, including telephone and typing skills.
• Medical billing experience.

Responsabilidades

• Welcomes patients and manages patient registration.
• Manages scheduling and patient flow to ensure on-time appointments.
• Answers billing inquiries and processes payments; handle payment arrangements.
• Ensures confidentiality and secure handling of financial transactions.
• Coordinates with clinicians and staff to maintain smooth clinic operations.
• Monitors and distributes daily schedules and reports by priority.

Educación

Medical terminology course or equivalent experience

Descripción del empleo

Job Summary and Responsibilities

As our Clerk, you will be the welcoming face and organizational hub of our clinic, ensuring a seamless and positive experience for every patient. Every day, you will expertly manage patient registration and scheduling, efficiently process patient flow, address billing inquiries, and provide essential clerical support. You'll maintain strict confidentiality, handle financial transactions securely, and remain vigilant for any patient needs, all while contributing to a smooth, on-schedule operation. To be successful in this role, you will possess exceptional organizational skills, a customer-centric approach, meticulous attention to detail, and a proactive ability to manage a fast-paced environment while upholding the highest standards of confidentiality and efficiency.

• Demonstrates comprehensive knowledge of third-party payor (HMO, PPO, EPO, government programs, etc.)
• Obtains required authorizations for all exams upon scheduling and/or registering. Processes TARs when necessary.
• Enters the correct order under the order entry module. Ensures that all orders have correlating diagnoses and notifies the technologists of phone report exams and STAT cases.
• Accepts payments and sets up payment arrangement contracts.
• Processes all subpoenas and requests from insurance companies, attorneys and attorney services. Ensures processing fee and patient authorization has been obtained. Gather adequate information for the process to release diagnostic images and reports
• Separates and distributes daily schedules and reports in order of priority, facilitating patient care.

Job Requirements

Required

• Completion of a medical terminology class or equivalent work experience

Preferred

• Previous clerical experience in a medical setting, including telephone and typing skills
• Medical billing experience

Where You'll Work

Founded in 1961, Dignity Health - Arroyo Grande Community Hospital is a 65-bed, acute care, nonprofit hospital located in Arroyo Grande, California. Serving over 90,000 patients annually, the hospital offers a full complement of services including, emergency care, and orthopedics. Additionally, Arroyo Grande Community Hospital has been recognized as an LGBTQ+ Healthcare Equality High Performer by the Human Rights Campaign Foundation. It is a Joint Commission-certified Primary Stroke Center, and has the only inpatient Acute Rehabilitation Center between Salinas and Santa Barbara.

One Community. One Mission. One California