Clerk, Medical Records

The Wright Center for Graduate Medical Education; Jermyn (Lackawanna County); Hybrid; USD 32,000 - 42,000; Full time

Job summary

The Wright Center for Graduate Medical Education in Jermyn, PA, is seeking a Full-time Medical Records Clerk to support the Central Processing Department. The role handles requests for medical records, obtains consent, and coordinates with outside facilities in a hybrid on-site/off-site schedule.

You will verify authorizations, manage EMR documents, maintain privacy under HIPAA, answer clinical staff inquiries, and ensure accurate filing and retrieval of records, with regular on-site work at the

Qualifications

• High school diploma or GED required.
• Experience in health care setting preferred.
• Strong communication and customer service orientation.

Responsibilities

• Obtain/verify authorization for release of medical records.
• Fax documents to outside facilities.
• Communicate with patients or facilities to obtain necessary information.
• Verify and file medical records.
• Review records for accuracy and file per policy.
• Respond to information requests per policy.
• Use computer to retrieve data and file correspondence/reports.
• Answer calls from clinical staff about medical records.
• Maintain HIPAA privacy and security, document access.

Skills

Verbal communication

Customer service

Interpersonal skills

Attention to detail

Independent work

Education

High school diploma or GED

Tools

Medent EMR

Job description

Full-time

POSITION SUMMARY

The Medical Records Clerk works within the Central Processing Department and fulfills requests for medical records for patients joining the Practice. This position also obtains consent and communicates with outside facilities.

This is a hybrid position requiring regular weekly on-site work at our Mid Valley Practice in Jermyn, PA.

REPORTING RELATIONSHIPS

This position reports to the Data Manager. No staff report to this position.

Essential Job Duties And Functions

• Obtains and/or verifies that authorization for release of medical records has been obtained
• Faxes document to outside facilities
• Communicates on an as needed basis with patients or outside facilities to obtain information on appropriate documentation requested
• Verifies and files medical records
• Reviews medical records for accuracy and files records in designated areas according to applicable EHR/EMR policies and procedures
• Responds to requests for information from files according to established policies and procedures
• Operates computer to retrieve data and file signed correspondence and reports
• Answers calls from Clinical staff pertaining to medical records
• Comply with federal HIPAA regulations and practice policies for the privacy and security of patient information; explain the law and our privacy policy to patients as needed; maintain appropriate documentation of access to medical records

Requirements

REQUIRED QUALIFICATIONS

• Meet The Wright Center for Community Health and its affiliated entity The Wright Center for Graduate
• Medical Education EOS© People Analyzer Tool
• Buy in and experience working in the EOS® model (strongly preferred)
• Mission-oriented; represents the enterprise in a professional manner while demonstrating organizational pride
• High school diploma or GED required
• Previous experience working in a heath care setting preferred
• Interpersonal Skills
• Excellent verbal communication skills
• Effective telephone skills: checks messages frequently, returns phone calls promptly and uses professional telephone manners
• Customer service orientation: places the interests of the patients first and strives for patient satisfaction
• Experience with Medent or comparable EMR system
• Maintain positive, professional office relationships
• Strong attention to detail to ensure no error is made processing medical records
• Ability to work independently with limited supervision
• Ability to work flexible hours including evenings, weekends and holidays
• Maintain patient confidentiality and professional standards as established by HIPAA