Clerk-Mailroom

PRWT Services; Pennsylvania; On-site; USD 30,000 - 40,000; Full time

Job summary

A leading company in business process solutions seeks a Clerk-Mailroom to manage mail services at their North Wales, PA location. The role involves sorting mail, performing administrative tasks, and ensuring excellent customer service standards—all within a supportive and diverse work environment.

Qualifications

• High school diploma or GED required.
• Strong communication and customer service skills.
• No prior mailroom experience required.

Responsibilities

• Manage daily mail services activities and follow the work schedule.
• Sort and process daily branch mail accurately and promptly.
• Provide administrative support and maintain high customer service standards.

Skills

Strong communication skills

Good customer service skills

Education

High school diploma or GED

Tools

Manual, electric, and motorized cart pallet jacks

Job description

Clerk-Mailroom in North Wales, PA at PRWT Services

Job Description

As one of the nation’s premier minority-owned companies, we provide high-performance business process solutions, facilities management, and infrastructure support services to government and commercial markets.

Summary of responsibilities:

The Clerk position is responsible for managing daily Mail Services activities, following the instructions of the Team Leader and according to the work schedule and customer requirements. The Clerk reports to the Team Leader.

Key Responsibilities:

• Perform mail-related tasks under the supervision of the Team Leader.
• Conduct timely mail runs according to the established schedule.
• Process outgoing USPS mail with proper postage and packaging.
• Handle priority UPS/FedEx outgoing packages, ensuring paperwork accuracy for on-time delivery.
• Deliver copier paper to centralized copy rooms as needed.
• Sort and process daily branch mail, adhering to the mail schedule.
• Sort incoming mail accurately and promptly, following the Service Level Agreement.
• Research unknown or unaddressed mail to ensure correct delivery.
• Provide administrative support, including answering department phones and completing paperwork.
• Inspect work-related equipment for safety and operation; report damages and follow up.
• Assist customers and respond to inquiries to maintain high customer service standards.
• Gather production data, meter reads, and charge-back information for monthly reports.
• Participate in safety inspections and job-related training as required.
• Perform other duties as assigned.

Additional requirements:

• High school diploma or GED.
• Strong communication skills.
• Good customer service skills.
• No prior mailroom experience required.
• Ability to operate manual, electric, and motorized cart pallet jacks.

We promote employment and advancement opportunities for individuals from diverse backgrounds. By fostering a diverse workforce and supplier base, we aim to succeed in a global economy.