Clerk-Lockbox

Colonial Group; Philadelphia (Philadelphia County); On-site; USD 1,515,000 - 1,929,000; Full time

Job summary

Colonial Group is seeking a Lockbox Clerk to perform all clerk functions under the Supervisor. The role requires knowledge of department systems and banking/accounting experience.

Responsibilities include operating remittance processors, monitoring accuracy and productivity, processing batch transmissions, and ensuring payment security in the Lockbox area. Training of new staff is also part of the role, with a Monday–Friday schedule.

Qualifications

• Must have knowledge of all department systems and equipment.
• Banking and accounting experience is a MUST.
• Experience in a financial payment processing environment is preferred.
• Ability to motivate people and work with colleagues at all levels.
• Strong written and spoken communication skills.

Responsibilities

• Must have thorough knowledge of all department equipment including Trans. Remittance Processors, OPS (mail opening processor), Image Scanner Processor and all PC equipment.
• Monitor all work performance of Lockbox for accuracy and productivity in compliance to the contract.
• Process work being transmitted accurately through batch control.
• Make sure all payments received are secured in the Lockbox area.
• Assist in the training of new staff members.
• Work under the direction of the Supervisor and Lead.

Skills

Attention to detail

Communication skills

People skills

Time management

Problem solving

Reading/internal documents

Decision making

Education

High school diploma or equivalent

Job description

SUMMARY

Performs all Lockbox Clerk functions under the direction of the Supervisor. Must have knowledge of all department systems equipment. Banking and accounting experience is a MUST.

RATE

Clerks can earn up to $13.75 an hour.

Key Responsibilities:

• Must have thorough knowledge of all department equipment including Trans. Remittance Processors, OPS (mail opening processor), Image Scanner Processor and all PC equipment.

• Monitor all work performance of Lockbox for accuracy and productivity in compliance to that of the contract

• Process work being transmitted accurately through batch control.

• Make sure all payments received are secured in the Lockbox area.

• Assist in the training of new staff members

• Work under the direction of the Supervisor and Lead.

QUALIFICATIONS

• High school diploma or equivalent

• A minimum of 1-2 years of experience

• Experience in a financial payment processing environment

• Ability to motivate people

• Good spoken and written communication skills

• Good 'people skills' for building relationships with colleagues at all levels

• Ability to plan and prioritize your own work and other people's

• Understanding of computer systems and workflow of department

• Decision‑making ability

• Accuracy with record keeping

• Candidate must be available to work between the hours of 8:00am and 5:00pm, Monday through Friday.

• Ability to read, analyze, and interpret internal business documents, technical procedures, or governmental regulations

• Ability to calculate figures and amounts such as percentages and volumes

• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists

• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

• Moderate noise in business office with computers, mail opening machines and printers