Clerk IV - Human Resource Services Benefits Team

University of Northern Iowa; Cedar Falls (IA); On-site; USD 39,000 - 52,000; Full time

Job summary

The University of Northern Iowa in Cedar Falls, IA is seeking a Benefits Support Specialist to assist the benefits team under general supervision. You will handle data entry, run reports, process online transactions for workers’ compensation, leave management, and other benefit plans, and respond to benefit inquiries while safeguarding confidential information.

This role requires understanding of employee benefits concepts, the ability to meet deadlines, and strong customer service.

Qualifications

• Any combination of progressively responsible related clerical office experience, related undergraduate education, and/or post high school clerical training that is the equivalent to four years of full-time employment.
• Knowledge of employee benefits, including insurance and retirement plans, and the ability to explain key benefit concepts preferred.

Responsibilities

• Data entry, report generation, and online transactions related to workers’ compensation, leave management and other benefit plans.
• Respond to benefit inquiries and provide referrals to online resources.
• Maintain procedural documentation and ensure deadlines are met.
• Provide technical support to users and analyze data requests.

Skills

Benefits knowledge

Education

Undergraduate education or clerical training equivalent

Job description

Full Consideration Date 8/28/2026

Job Description Under general supervision, provides support to the benefits team and Assistant Director HRIS & Benefits; responds to benefit inquiries and provides referrals to online resources; performs data entry, report generation, and online transactions related to workers’ compensation, leave management and other benefit plans; ensures deadlines are met; professionally handles employee confidential information; provides technical support to users; analyzes data requests; maintains procedural documentation; and performs other related duties as assigned.

Minimum Eligibility Requirements Any combination of progressively responsible related clerical office experience, related undergraduate education, and/or post high school clerical training that is the equivalent to four years of full-time employment. Knowledge of employee benefits, including insurance and retirement plans, and the ability to explain key benefit concepts preferred.

Position Details Job Category: Merit

Type of Position: Regular

Service Schedule: Calendar Year

Work Schedule: Monday - Friday, 8:00 am to 4:30 pm

Pay Gade: 11

Starting Hourly Rate: $21.77

Privacy and Equal Opportunity UNI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any status protected by federal and/or state law.

Iowa Cost of Living & Campus Information Iowa's cost of living is among the lowest in the nation and the Common Sense Institute ranks Iowa #1 for paycheck stretch. UNI enhances this advantage with an excellent benefits package for eligible non-temporary positions. Visit our Compensation Tools page to explore your estimated total compensation, compare Waterloo-Cedar Falls cost of living to other major cities or review the paycheck stretch ranking details. Learn more about the Cedar Valley at https://livethevalley.com/.

Assistance & Contacts If you would like general assistance with the application process or an accommodation due to a disability, please contact Human Resource Services at [e-mail] or call [phone].

All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.

UNI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any status protected by federal and/or state law.

Campus Security & Crime Statistics, in compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, information on crime statistics for recent years, Public Safety personnel and programs, building access, reporting crimes, safety suggestions, and policies, programs, and services regarding alcohol, drugs, and sexual abuse, is available in the UNI Annual Security and Fire Report. A paper copy is available from the Department of Public Safety, 030 Gilchrist Hall, University of Northern Iowa, Cedar Falls, IA 50614. Department of Public Safety, 030 Gilchrist Hall, University of Northern Iowa, Cedar Falls, IA 50614.

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