Clerk IV - Human Resource Services Benefits Team

UNI; Cedar Falls (IA); Hybrid; USD 45,000 - 47,000; Full time

Job summary

The University of Northern Iowa in Cedar Falls, IA is seeking a benefits support specialist to assist the HRIS & Benefits team. You will respond to benefit inquiries, perform data entry and reporting, and handle confidential information with professionalism.

Ideal candidates will have a combination of clerical experience and education equivalent to four years of full-time work, with knowledge of employee benefits and retirement plans preferred.

Qualifications

• Combination of clerical experience and education equivalent to four years of full-time employment.
• Knowledge of employee benefits including insurance and retirement plans preferred.

Responsibilities

• Support the benefits team and HRIS & Benefits leadership.
• Respond to benefit inquiries and provide referrals to online resources.
• Perform data entry, report generation, and online transactions for workers’ compensation, leave management, and other benefit plans.
• Maintain confidentiality of employee information and provide technical support to users.

Skills

Benefits knowledge

Data entry

Customer support

Education

Undergraduate education

Clerical training

Job description

Full Consideration Date: 8/28/2026

Job Description: Under general supervision, provides support to the benefits team and Assistant Director HRIS & Benefits; responds to benefit inquiries and provides referrals to online resources; performs data entry, report generation, and online transactions related to workers’ compensation, leave management and other benefit plans; ensures deadlines are met; professionally handles employee confidential information; provides technical support to users; analyzes data requests; maintains procedural documentation; and performs other related duties as assigned.

Minimum Eligibility Requirements: Any combination of progressively responsible related clerical office experience, related undergraduate education, and/or post high school clerical training that is the equivalent to four years of full-time employment. Knowledge of employee benefits, including insurance and retirement plans, and the ability to explain key benefit concepts preferred.

Position Details

• Job Category: Merit
• Type of Position: Regular Service
• Schedule: Calendar Year
• Work Schedule: Monday - Friday, 8:00 am to 4:30 pm
• Pay Gade: 11
• Starting Hourly Rate: $21.77

Application Deadline: All application materials received by August 28, 2026, will be given full consideration.

All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case‑by‑case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.

UNI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any status protected by federal and/or state law.

Campus Security & Crime Statistics, in compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, information on crime statistics for recent years, Public Safety personnel and programs, building access, reporting crimes, safety suggestions, and policies, programs, and services regarding alcohol, drugs, and sexual abuse, is available in the UNI Annual Security and Fire Report. A paper copy is available from the Department of Public Safety, 030 Gilchrist Hall, University of Northern Iowa, Cedar Falls, IA 50614.

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The University of Northern Iowa provides a high-quality and diverse educational experience, purposefully guiding students to find and develop their strengths and prepare them for success after college. The university's attractive size, approximately 9,200 students, allows UNI to offer faculty, facilities and academic choices characteristic of a much larger university while retaining a friendly, small‑college atmosphere on a park‑like campus. UNI has been consistently recognized as one of the "Best Midwest Universities" by U.S. News & World Report. Located in Cedar Falls/Waterloo, the campus is comprised of more than 40 buildings on 940 acres. Designated as a Best Place for Working Parents, UNI supports all individuals through family‑friendly policies, practices and benefits. The University provides a comprehensive benefits package, enabling us to be highly competitive within the Cedar Valley and across the state.