Clerk III - Cashier/Mailroom

Texas Health and Human Services; Lubbock (TX); On-site; USD 30,000 - 44,000; Full time

Benefits offered by this job

Health insurance for employees

Defined benefit pension plan

Generous time off

Career advancement opportunities

Job summary

Texas Health and Human Services Commission in Lubbock, TX is seeking a Clerk III to perform cashier and mailroom duties and provide essential financial support. The role supports a state facilities team and reports to the Financial Officer.

The position requires clerical expertise, attention to detail, and strong customer service. It offers full-time employment with regular daytime shifts and potential overtime as needed.

Qualifications

• Advanced clerical and financial support skills.
• Experience with bookkeeping, invoices, and vouchers is preferred.
• Strong communication and customer service abilities.

Responsibilities

• Process campus mail: sort, stamp, and distribute daily mail.
• Handle vouchers and deposits; assist in material requests and inventory checks.
• Maintain financial records and assist with payroll-related tasks.
• Provide training to staff and support disaster recovery/COOP activities.

Skills

Clerical skills

Customer service

Cash handling

Education

High School Diploma

Tools

Microsoft Excel

Outlook

Job description

Date: Sep 16, 2026

Location:

LUBBOCK, TX

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Functional Title: Clerk III - Cashier/Mailroom Job Title: Clerk III Agency: Health & Human Services Comm Department: Accounting\Financial Services Posting Number: 21560 Closing Date: 09/30/2026 Posting Audience: Internal and External Occupational Category: Office and Administrative Support Salary Range: $2,694.33 - $3,946.25 Pay Frequency: Monthly

Salary Group: TEXAS-A-11 Shift: Day Additional Shift: Days (First) Telework: Not Eligible for Telework Travel: Up to 5% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Nonexempt

Facility Location: Lubbock State Supported Living Center

Job Location City: LUBBOCK

Job Location Address: 3401 N UNIVERSITY AVE

Other Locations: Lubbock

MOS Codes: 0100,0111,0160,0161,0170,3051,3372,3432,4133,6042,6046,6617,6672,15P,3F5X1,420A,42A,56M,68G,741X

8A200,AZ,CS,F&S,LS,LSS,PERS,PS,RP,RS,SK,SN,YN,YNS

Brief Job Description

Come work in an environment where we truly value and respect those we serve and believe in the mission that all people can achieve a higher level of wellness and independence.

The state supported living centers serve people with intellectual and developmental disabilities who are medically fragile or who have behavioral problems. The centers provide campus-based direct services and supports at 13 centers located throughout the state. Learn About Our State Supported Living Centers

If you are looking for a place to work where you can establish a career that is filled with purpose, this is the job for you!

The Clerk III reports directly to the Financial Officer at the facility (state hospital or state-supported living center) and provides administrative and financial support services. The Clerk III routinely performs advanced (senior level) clerical and financial work for the financial office in areas of bookkeeping and financial activities (such as, compiling and tabulation of data), inventory audits, and mail processing. Is also responsible for the coordinating of clerical activities including requesting materials and office supplies, handling and transporting facility documents or mail and maintaining accurate financial files.

The Clerk III has a working knowledge of the HHSC rules and facility policies and procedures, demonstrates the ability to communicate clearly both orally and in writing and provides training as needed to other employees. Completion of job duties requires working under limited supervision with considerable latitude for the use of initiative and independent judgment and provides excellent customer service to all consumers.

Essential Job Functions (EJFs)

Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.

• Responsible for receiving, sorting, date stamping, and distributing all the campus mail from the post office. Participates in the daily run to the local post office to pickup and drop off mail.
• Receiving, filing, and storing of completed purchase vouchers and journal vouchers (Regional facility) and deposit vouchers. Coordinates requesting materials, postage, registered mail, packages and other office supplies with Financial Officer.
• Assist in maintaining the storage, tracking log, and release of personal effects. Receive patient personal effects from admissions and/or unit drop-off boxes. Perform annual escheats of patient’s personal effects.
• Coordinate with the Accounting Technician II (NRAO) or Accountant I (RBMO) in distribution of payroll warrants.
• Distributes cash per patient special requests or client outings. Writes receipts to reflect the source of the funds (petty cash or trust fund) and the purpose of the payment. Receives unused funds back, reconciles the petty cash box, and communicates with the Accountant I (RBMO) the balances needed to replenish the petty cash.
• Prepares daily receipts (call in sheets) and daily bank deposits. Receives funds (cash or check) through mail or at the cashier window. Writes receipts and pulls all documentation together for the Accounting Technician II to deposit.
• Assist the Property Department on their annual asset inventory for all assets in the accounting department.

Other duties as assigned include but are not limited to administration, cashiers, and fiscal services. Provides training on tasks to new employees in the same role. Participate and/or serve in a supporting role to meet the agency’s obligation for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.

Knowledge, Skills And Abilities (KSAs)

Knowledge of clerical and financial procedures; proper use of spelling, punctuation, grammar, and arithmetic; of business and financial policies and procedures; and of records administration and postage procedures.

Skill in using a personal computer. Microsoft applications to include proficiency in Excel, Word, and Outlook, along with the use of 10 key calculator data entry.

Ability to prepare and maintain records, files, and reports; to transfer client effects or mail from one location to another; to make arithmetic computations; to communicate effectively; and to train other employees.

Registrations, Licensure Requirements Or Certifications

Must possess a valid Texas driver license or obtain it no later than 90 days after hire date to drive a state vehicle. Applicants with an out-of-state driver license must provide an original certified driving record from the state of driving licensure. Eligible driving record required based on HHSC Fleet Management policy.

Initial Screening Criteria

• Graduation from a standard or high school or equivalent is preferred.
• Experience in a cashier’s office setting or customer service environment, preferably in a state hospital or state supported living center setting.
• Experience and education may be substituted for one another on a year for year basis.

Additional Information

Applicants must pass a fingerprint criminal background check, pre-employment drug screen, and registry checks including the Client Abuse/Neglect Reporting System (CANRS), Nurse Aide, Medication Aide and Employee Misconduct and HHS List of Excluded Individuals/ Entities (LEIE).

Males between the ages of 18 – 25 must be registered with the Selective Service.

All State Supported Living Center Employees are subject to Random Drug Testing.

Flexibility in work hours may be required for this position. The position may be required to work overtime and/or extended hours. Must be willing to work weekends and holidays.

Applicants must be at least 18 years of age to be considered for employment at a state-operated facility.

Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.

Active Duty, Military, Reservists, Guardsmen, And Veterans

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks And Work Eligibility

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer

This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.

Nearest Major Market: Lubbock