Clerk II - Treasurer

Johnson County; Iowa City (IA); On-site; USD 31,000 - 38,000; Full time

Job summary

Johnson County's Treasurer - Professional position in Iowa City handles routine and complex clerical tasks under supervision, issuing licenses, titles and permits, and assisting the public with county policies and procedures. Strong data entry, math, and communication skills are required.

Responsibilities include processing DOT documents, maintaining accurate records, and providing courteous customer service while upholding confidentiality and security of information.

Qualifications

• Graduation from high school (or equivalent) and six (6) months of clerical experience, or equivalent.
• Must pass background check and have valid driver's license preferred.

Responsibilities

• Meets members of the public and advises them on state and county laws and procedures pertaining to motor vehicle and property tax.
• Issues titles, registrations, and other DOT documents at the counter and by mail.
• Verifies accuracy of lists, applications and forms submitted by dealers and the public.
• Collects fees, issues receipts, balances cash drawer, and maintains records.
• Answers telephone calls and routes inquiries as needed.
• Files or scans documents related to Treasurer's Office operations.

Skills

Current office procedures

Mathematical computations

English grammar and proofreading

Policy interpretation

Data entry

Customer service

Education

High school diploma or equivalent

Tools

DOT system

Real estate system

Bank book system

Job description

Address:

913 S Dubuque St, Iowa City, Iowa, 55240

Salary Range (Min-Mid)

$22.75 - $27.30

Dept./Office/Position Type

Treasurer - Professional

Employee Type

Regular

Job Description

Under supervision, performs tasks which may be routine and repetitive, but are usually not readily learned, which require some independent judgment and policy interpretation. Verifies the accuracy and adequacy of lists, applications and/or forms; issues legal documents such as licenses, titles and permits to members of the public; answers the telephone and when necessary, routes calls; interacts with members of the public to advise them on a full range of departmental policies and procedures and their application.

Knowledge of:

• Current office procedures and practices
• Mathematical computations
• English language to include grammar, sentence structure, spelling, punctuation, and proofreading skills

Ability to:

• Learn, apply, and articulate departmental policies and procedures
• Make decisions requiring interpretation of policy
• Collect data, keep accurate records, and prepare reports
• Represent Johnson County and perform duties in a professional, responsible and trustworthy manner
• Operate common office equipment such as typewriters, calculators, cash registers, fax and postage machines, photocopiers, multi-line telephones, scanners, and microfiche printers/readers
• Use a computer for the purposes of data entry, spreadsheets, word processing, email and the Internet
• Provide customer service that is professional, courteous, and responsive
• Establish and maintain effective working relationships with co-workers, supervisors, and members of the public
• Interact effectively with persons representing widely divergent backgrounds, interests, and points of view
• Organize and prioritize multiple tasks
• Make bookkeeping entries and complete business forms
• Be detail-oriented when working with documents and information
• Perform clerical tasks with a high degree of speed and accuracy
• Maintain confidentiality and security of information as appropriate
• Handle low to moderate levels of stress, meet deadlines and solve problems appropriate to the position
• Follow oral and written instructions
• Have clarity of speech, hearing, and writing which permits effective communication
• Organize and present facts, ideas and opinions clearly and concisely, orally and in writing
• Have sufficient vision which permits moderate to heavy production and review of a wide variety of materials both in electronic and hardcopy forms
• Have sufficient manual dexterity to make handwritten notations and which permits moderate to heavy use of a keyboard and mouse
• Stand, sit, squat, kneel, bend, twist, reach, and use a step stool as needed
• Lift and/or move up to 35 pounds as needed
• Work flexible schedule and occasional overtime as needed

MINIMUM EDUCATION, TRAINING AND EXPERIENCE:

Graduation from high school (or equivalent) AND six (6) months of clerical experience; OR any equivalent combination of education and experience which provides the required knowledge, skills, and abilities.

Special requirements

Must pass background check. Valid driver's license preferred and insurable under County liability coverage. May also require use of personal vehicle for official business.

SPECIFIC DUTIES:

to be performed satisfactorily with or without reasonable accommodation

The following duties are normal for this position. These are not to be construed as exclusive or all inclusive. Other duties may be required and assigned.

• Meets members of the public and advises them of a full range of state and county laws and procedures pertaining to motor vehicle and property tax.
• Issues titles, registrations, and other legal Department of Transportation (DOT) documents both at the counter and through the mail.
• Verifies the accuracy and adequacy of lists, applications, and/or forms submitted by automobile dealers and the general public.
• Collects a variety of fees, verifying that the proper amount is paid, issues receipts when applicable. Balances previous day’s business when assigned to cash drawer.
• Answers the telephone and responds to inquiries; and when necessary, routes phone calls.
• Files or scans documents related to the operation of the Treasurer's Office.
• Performs computer functions as they relate to the operation of the Treasurer's Department such as entering information into the DOT system, bank book, miscellaneous receipts, real estate and mobile home systems.
• Prepares and processes outgoing mail.
• Cross-trains with co-workers and rotates through all work areas for departmental efficiency.
• May provide back-up for Clerk IIs in other offices/departments during peak demand.
• Performs all work duties and activities in accordance with County policies, procedures, collective bargaining agreement, and safety practices.
• Attends work regularly at the designated place and time.

Supplemental Description

Resume and cover letter must be attached to online application.

Compensation Grade

02