Clerk II-Transportation

TrulyHired; Michigan; On-site; USD 23,419 - 24,796; Full time

Job summary

Chippewa Valley Schools is seeking a Clerk II-Transportation for a 10-month, 8-hour/day assignment from 8:00am to 5:00pm. Replacing Kimberly Stefan, the role provides clerical support to ensure efficient pupil transportation operations.

Responsibilities include answering phones, handling invoicing, maintaining student and trip records, and aiding drivers and parents with the Transportation App. A high school diploma is required, and prior clerical experience is preferred.”

Qualifications

• High school diploma or equivalent required.
• Proficiency in basic math and customer service principles.
• Ability to learn different software systems and manage records.

Responsibilities

• Answer phones and calls; maintain phone log and voicemail.
• Process and prepare field trip invoicing.
• Update driver maps, trip information and locations; manage files and records.
• Assist parents with Transportation App and password changes.
• Support transportation staff with personnel needs and calendars.

Skills

Customer service

Communication

Multi-tasking

English proficiency

Education

High school diploma or equivalent

Tools

Word processing

Spreadsheet programs

Job description

Job Description

Clerk II-Transportation – 10 months – 217 days – 8 hrs/day – $17.63/hr – 8:00am-5:00pm – Replacing Kimberly Stefan

Position Summary

Performs a wide variety of clerical support services to facilitate the efficient operation of Pupil Transportation, while maintaining confidentiality.

Duties and Responsibilities

• Answers phones and two-way radio calls. Maintains phone log. Checks voicemails throughout the day.
• Processes and prepares field trip invoicing.
• Update and maintain files containing field trip maps, driver directions, trip information and locations.
• Processes work orders and requests.
• Creates and maintains student files and updates log.
• Assists parents with Transportation App and changes passwords.
• Assists Drivers and other Transportation staff on personnel needs.
• Prepares and maintains monthly calendars for drivers.
• Operate office machines, such as photocopiers, scanners, computers, printers, calculators, facsimile machines, voicemail systems, and telephones.
• Communicate with customers, employees, students, and other individuals to answer questions, disseminate or explain information and address complaints.

Education

This position requires high school diploma or equivalent.

Experience

• No previous clerical experience required.
• One year of related experience providing clerical support in an office setting preferred.

Knowledge

• Knowledge of basic math, required.
• Knowledge of principles and processes for providing customer services, required.
• Knowledge of administrative and clerical procedures and systems such as word processing, spreadsheets, managing files and records, designing forms, and other office procedures, required.
• Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar, required.

Abilities

• Ability to read and interpret district policies, guidelines, handbook and government regulations, required.
• Ability to write routine reports and correspondence, required.
• Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form, required.
• Ability and willingness to learn different software systems, required.
• Ability to multi-task, meet deadlines, and work in a fast‑paced work environment, required.
• Ability and willingness to work cooperatively with teachers, community, students and staff, required.
• Ability to read, write, and communicate effectively in English to perform essential job duties, including but not limited to understanding and following safety instructions, responding appropriately to emergency situations, completing documentation, and interacting with English‑speaking staff, students, community and supervisors, required.

Skills

• Word processing 40 wpm, required.
• Word processing programs, required.
• Spreadsheet programs, required.
• Basic math skills, required.
• Good verbal and written communication skills, required.
• Customer Service Skills, required.
• Basic PowerSchool, preferred.
• Versa Trans/TransFinder, preferred.

Testing

Keyboarding, Basic Word Processing, Basic Spreadsheet programs, Basic Math, Alpha Filing, Customer Service, Proofreading are required. Basic PowerSchool is preferred.

Physical Demands

The employee must sit use hands to finger, handle, or feel; talk and hear. Must occasionally stand, walk, reach with hands and arms and stoop, kneel, crouch, or crawl. Must occasionally lift and/or move up to 30 pounds of files and materials. Must use concentration on a computer screen and small numbers requiring close vision and the ability to adjust focus.

Work Environment

The noise level in the work environment is moderate to loud.

Notice of Nondiscrimination

It is the policy of Chippewa Valley Schools not to discriminate on the basis of race, color, sex (including but not limited to sexual orientation, gender identity), religion, national origin or ancestry, age, disability, height, weight, genetics, or marital status in its programs, services, activities, or employment. Inquiries related to nondiscrimination policies, questions, concerns or to file a complaint should be directed to: Civil Rights and Title IX Coordinator, Director of Human Resources, Chippewa Valley Schools Administration, 19120 Cass Avenue, Clinton Township, MI 48038; Phone: 586‑723‑2090; Email: [e-mail]. Nondiscrimination inquiries related to disability should be directed to: Section 504 Coordinator, Director of Special Services, (same address); Phone: 586‑723‑2180; Email: [e-mail]. Civil Rights and Title IX inquiries can also be directed to the Department of Civil Rights at (800)482‑3604 or [e-mail].