CLERK 1 - ONBOARDING ACCOUNT SETUP

Brodart-Co; Williamsport (Lycoming County); On-site; USD 32,000 - 42,000; Full time

Job summary

Brodart Co. in Williamsport, PA, seeks an onboarding clerk to manage customer processing requirements and related account details within the Order Management System. You will enter orders and quotes, maintain PDQ/ABM programs, and set up new Supplies accounts.

Responsibilities include answering calls, processing inbound orders, and delivering courteous service while meeting deadlines. Proficiency in MS Office and attention to detail are essential in this office environment.

Qualifications

• High School diploma or GED equivalent.
• Computer literate with Microsoft Office Suite proficiency (Word, Excel) and fast keyboard skills.
• Ability to follow instructions and handle repetitive tasks with high accuracy.
• Good planning, organizational skills and ability to set priorities under deadlines.

Responsibilities

• Enter customer orders and quotes.
• Maintain PDQ and ABM ordering programs.
• Set up new accounts for Supplies product line.
• Answer phone calls and process inbound orders.

Skills

MS Office

Typing speed

Detail oriented

Communication skills

Time management

Education

High School diploma or GED

Tools

PDQ

ABM ordering

Job description

Reporting to the Supervisor, Onboarding Account Setup, this position provides for the onboarding set-up of customer processing requirements and related account information within the Order Management System.Responsible for the accurate and timely onboarding of customer processing requirements and related account information for account and order processing.Enters customer orders and quotesMaintains PDQ and ABM ordering programsSetup new accounts for Supplies product lineSpecs orders prior to Administrative Assistant entering themAssist as needed with mailing and other clerical duties as assigned by supervision.Answer phone calls and submit orders from in-bound phone calls.Responsible for regular, dependable attendance and punctuality.Cross training and substitution of tasks that may be of higher classification as required by supervision.High School diploma and/or GED equivalent.Computer literate with Microsoft Office Suite proficiency (Word, Excel) and excellent keyboard skills with high degree of speed and accuracy;Able to perform repetitive tasks with high attention to detail and ability to follow instructions;Good planning and organizational skills with the ability to set priorities in handling multiple assignments and work under pressure of deadlines;Ability to work/communicate effectively and respectfully with co-workers and provide courteous service on the phone to our customers;Adhere to Brodart rules, policies and standards of conduct.Normal office environment, close and distant vision, using hands and fingers to handle and feel, talk and hear, sitting, lifting up to 10 lbs. frequently. Standing and walking, lifting up to 25 lbs. occasionally. This position is subject to scheduled overtime which may be required based on production needs.EQUAL OPPORTUNITY EMPLOYERBrodart Co. is an Equal Opportunity Employer as to all protected groups, including protected veterans and individuals with disabilities.