Clerk

Talentify; Gillette (WY); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Weekly pay

Medical, dental & vision

401(k) plan

Job summary

Aerotek is hiring a Clerk for its Gillette, WY service center. The role combines frontline customer interaction with data entry, quoting, and coordination of parts and shipments in a production-based setting.

The position requires basic inventory knowledge and strong MS Office skills, with a focus on accuracy and multi-tasking in a fast-paced environment.

Qualifications

• 6+ months of customer-facing service experience
• Proficiency with Microsoft Word, Excel, and Outlook for daily tasks
• Strong data entry skills with attention to detail
• Customer service orientation with clear, professional communication
• Basic understanding of inventory processes and order handling
• Ability to manage multiple tasks in a production-based environment
• Comfort handling phone calls and directing them accordingly

Responsibilities

• Greet customers at the service center and be the first point of contact
• Discuss service needs and gather accurate information from customers
• Prepare and present repair quotes clearly
• Enter orders and service details into the company database accurately
• Use Microsoft Office for daily administrative tasks, documentation, and communication
• Sort parts for shipment with correct labeling and routing
• Assist with inventory control and report discrepancies
• Transfer incoming calls to managers or team members
• Collaborate with service and production teams to process orders efficiently
• Maintain a neat, organized work area for productivity and safety

Skills

Customer service

MS Office

Data entry

Communication

Inventory processes

Multi-tasking

Phone handling

Tools

Microsoft Office

Job description

Job Title: Clerk

Job Description

The Clerk greets customers at the service center, supports their service and repair needs, and ensures accurate and timely processing of orders and inventory. This role combines front-line customer interaction with data entry, basic quoting, and coordination of parts and shipments in a production-based environment.

Responsibilities

• Welcome customers to the service center and provide a friendly, professional first point of contact.
• Discuss service needs and equipment repair requirements with customers to understand their requests and gather accurate information.
• Prepare and present repair quotes to customers in a clear and transparent manner.
• Enter orders and service details into the company database with a high level of accuracy.
• Use Microsoft programs to support daily administrative tasks, documentation, and communication.
• Sort parts for shipment, ensuring correct labeling, packaging, and routing.
• Assist with inventory control by organizing parts, monitoring stock levels, and reporting discrepancies.
• Transfer incoming phone calls to appropriate managers or team members promptly and courteously.
• Collaborate with service and production teams to ensure customer orders and repairs are processed efficiently.
• Maintain a neat and organized work area that supports productivity and safety in a production-based environment.

Essential Skills

• At least 6 months of customer-focused service experience.
• Proficiency in using Microsoft programs (such as Word, Excel, and Outlook) for daily tasks.
• Strong data entry skills with attention to detail and accuracy.
• Customer service orientation with the ability to communicate clearly and professionally.
• Basic understanding of inventory processes and order handling.
• Ability to work in a production-based environment and manage multiple tasks.
• Comfort with handling phone calls and directing them to the appropriate contacts.

Additional Skills & Qualifications

• Experience with inventory management or inventory control processes.
• Familiarity with reading blueprints or technical documents related to machinery and equipment.
• Exposure to machinery maintenance or service environments.
• Ability to learn company-specific databases and systems quickly.
• Strong organizational skills and ability to sort and manage parts for shipment efficiently.

Why Work Here?

This role offers a contract-to-hire opportunity with a clear path for growth into leadership or better positions as the company continues to expand. Employees benefit from a comprehensive benefits package that includes 401(k), medical, dental, and vision insurance, paid time off, and bonus opportunities. The organization values professional development, provides room for advancement, and supports a stable, long-term career path.

Work Environment

This position operates in a production-based service center environment with standard hours from 8:00 a.m. to 5:00 p.m. Any overtime occurs after the regular shift and is optional. The work involves both customer-facing activities and hands-on tasks with parts and inventory. The typical attire is casual, such as jeans and a T-shirt, with steel-toe footwear required for safety. Employees work with company databases and Microsoft programs while interacting with service and production teams in a fast-paced, yet supportive setting.

Job Type & Location

This is a Contract to Hire position based out of Gillette, WY.

Pay and Benefits

The pay range for this position is $20.00 - $25.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.

If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA) Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Gillette,WY.

Application Deadline

This position is anticipated to close on Sep 29, 2026.

About Aerotek

Aerotek® Inc. provides staffing and services solutions in manufacturing, logistics, construction, aviation, facilities and maintenance. We provide the expertise, solutions and people required to rise to the challenges of North American industry. Headquartered in Hanover, Md., Aerotek operates a unified network of over 200 offices across North America, supporting more than 18,000 clients each year. Aerotek is an Allegis Group company, the global leader in workforce and business solutions. To learn more, visit: Aerotek.com | 1-888-AEROTEK.

Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance:

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI):

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.