Clerk

Lutheran Hospital of Indiana; Fort Wayne (IN); On-site; USD 17,000 - 22,000; Full time

Job summary

Lutheran Hospital of Indiana seeks a Clerical Assistant to support daily department operations. You will answer phones, manage records, handle correspondence, and maintain office supplies per hospital policies.

Requirements include up to 2 years of clerical experience and strong communication and organizational skills. The role emphasizes confidentiality and reliable attendance in a healthcare setting.

Qualifications

• 0-2 years clerical or administrative experience, preferably in a healthcare setting.
• Excellent communication skills, both verbal and written.
• Ability to operate a computer and Microsoft Word.

Responsibilities

• Answers phone calls, emails, and inquiries, providing accurate information or redirecting to appropriate staff as needed.
• Prepares and maintains records for various departments, ensuring compliance with privacy laws and hospital policies.
• Performs general clerical duties such as filing, typing, copying, scanning, and faxing documents.
• Processes incoming and outgoing mail, including patient communications, lab results, and correspondence with vendors or insurance companies.
• Maintains an organized and efficient office environment, ensuring all documents and materials are properly stored and easily accessible.
• Orders and stocks office supplies as needed to support daily operations.

Skills

Communication skills

Organizational skills

Data entry accuracy

Attention to detail

Confidentiality

Tools

Windows

Microsoft Word

Phone system operation

Job description

M-F 9a-5:30p

Job Summary

The Clerk provides clerical and administrative support to facilitate the daily operations of the department. Performs routine tasks such as answering phones, managing records, processing correspondence, and maintaining office supplies in accordance with organizational policies and procedures.

Essential Functions

• Answers phone calls, emails, and inquiries, providing accurate information or redirecting to appropriate staff as needed.
• Prepares and maintains records for various departments, ensuring compliance with privacy laws and hospital policies.
• Performs general clerical duties such as filing, typing, copying, scanning, and faxing documents.
• Processes incoming and outgoing mail, including patient communications, lab results, and correspondence with vendors or insurance companies.
• Maintains an organized and efficient office environment, ensuring all documents and materials are properly stored and easily accessible.
• Orders and stocks office supplies as needed to support daily operations.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Qualifications

• 0-2 years clerical or administrative experience, preferably in a healthcare setting required

Knowledge, Skills and Abilities

• Excellent communication skills, both verbal and written, with a professional and courteous demeanor.
• Ability to operate a computer and related software programs, such as Windows and Microsoft Word.
• Ability to operate a multi-line phone with intercom capabilities.
• Strong organizational skills with the ability to manage multiple tasks and prioritize effectively.
• Proficient in using computers and various software systems.
• Attention to detail and ability to maintain accuracy in data entry and documentation.
• Ability to maintain confidentiality and handle sensitive information responsibly.