Unit Clerk

Talentify; Town of Florida (NY); On-site; USD 38,000 - 54,000; Full time

Job summary

Talentify is seeking a highly organized Unit Clerk for our Telemetry/Medical Surgical Department. You will handle clerical tasks, maintain patient records, and coordinate communications between patients, families, and healthcare providers.

The role requires medical terminology knowledge, EHR familiarity, strong organizational skills, and excellent communication. BLS/CPR certification and bilingual English/Spanish are preferred.

Qualifications

• Associate’s degree or vocational training in a related field preferred.
• Previous experience as a Unit Clerk or in a similar healthcare admin role desirable.
• Proficiency in medical terminology and familiarity with EHR systems.
• Strong organizational and multitasking skills with attention to detail.
• Excellent communication skills, both written and verbal, with a customer-service orientation.
• Basic proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• BLS (CPR) Certification Required
• Bilingual (English & Spanish) Preferred.

Responsibilities

• Answer phones, manage patient charts, and handle correspondence.
• Maintain accurate patient records and confidentiality per HIPAA.
• Schedule and coordinate appointments, tests, and procedures.
• Assist with admissions, discharges, transfers; coordinate relevant documentation.
• Facilitate communication between providers, patients, and families.
• Monitor and order unit supplies; ensure item availability.
• Prepare medical forms and documentation including charts/reports.
• Address patient and family inquiries with professionalism and empathy.
• Support Telemetry Department staff with administrative tasks.
• Maintain clean, organized work environment per hospital policies.

Skills

Medical terminology

EHR systems

Organizational skills

Communication skills

Microsoft Office

Bilingual (English & Spanish)

Education

Associate’s degree or vocational training in a related field

BLS (CPR) Certification

Tools

Microsoft Office Suite (Word, Excel, Outlook)

HIPAA compliance tools

Job description

Position Overview:

We are looking for a highly organized and detail-oriented Unit Clerk to join our Telemetry/Medical Surgical Department. The Unit Clerk plays a vital role in supporting the daily operations of the department by managing administrative tasks, facilitating communication, and ensuring the smooth flow of information. This position is ideal for individuals who excel in a fast-paced environment and are committed to providing excellent support to both patients and staff.

Key Responsibilities:

• Perform clerical duties including answering phones, managing patient charts, and handling correspondence.
• Maintain accurate and up-to-date patient records, ensuring confidentiality and compliance with HIPAA regulations.
• Schedule and coordinate patient appointments, tests, and procedures as needed.
• Assist with patient admissions, discharges, and transfers by processing relevant documentation and coordinating with other departments.
• Facilitate effective communication between healthcare providers, patients, and their families.
• Monitor and order supplies for the unit, ensuring availability of necessary items.
• Prepare and process medical forms and documentation, including patient charts and reports.
• Handle patient and family inquiries with professionalism and empathy.
• Support the Telemetry Department staff with administrative tasks and documentation as required.
• Ensure a clean and organized work environment, adhering to hospital policies and procedures.

Qualifications:

• Associate’s degree or vocational training in a related field preferred.
• Previous experience as a Unit Clerk or in a similar administrative role within a healthcare setting is highly desirable.
• Proficiency in medical terminology and familiarity with electronic health record (EHR) systems.
• Strong organizational and multitasking skills with attention to detail.
• Excellent communication skills, both written and verbal, with a customer-service orientation.
• Ability to handle sensitive information with confidentiality and discretion.
• Basic proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to work effectively both independently and as part of a team in a fast-paced environment.
• BLS (CPR) Certification Required
• Bilingual (English & Spanish) Preferred.