Clerk

Kids for the Future; Decorah (IA); On-site; USD 17,000 - 22,000; Part time

Job summary

Farmers Win Coop in Decorah, IA seeks a part-time Clerk to deliver excellent customer service, process retail transactions, and support daily store operations. You will handle merchandise, payments, and approved charge accounts while keeping the store environment clean, organized, and safe.

The Clerk represents the cooperative with professionalism and integrity in daily interactions with members and customers, following credit terms and policies as outlined.

Qualifications

• High school diploma or equivalent preferred.
• Prior retail or customer service experience preferred.
• Basic math and cash-handling proficiency.
• Working knowledge of POS systems.
• Attention to detail and accuracy.
• Ability to work independently and as part of a team.
• Primarily works in a climate-controlled retail environment with periodic outdoor exposure, including extreme heat and cold.
• Frequent standing, walking, bending, and reaching.
• Ability to lift and/or move up to 50 pounds occasionally.

Responsibilities

• Greet customers promptly and courteously.
• Accurately total purchases and process cash, check, credit card, debit card, and approved charge transactions.
• Maintain accurate cash drawer and reconcile transactions at shift end.
• Receive, verify, and stock merchandise in accordance with store procedures.
• Restock hot case with freshly prepared food items, following food safety guidelines.
• Maintain accurate records for approved charge accounts, including Farmers Win Coop truck accounts.
• Answer telephone calls and respond to customer inquiries in a professional manner.
• Maintain clean and orderly work areas, including restrooms, counters, floors, parking lot, and fuel areas.
• Monitor store and fuel areas for safety concerns and report maintenance issues immediately.
• Follow all safety, food handling, and loss prevention procedures.
• Comply with all cooperative policies and applicable federal, state, and local laws.
• Perform duties as assigned by management.

Skills

Cash handling

POS systems

Attention to detail

Independence

Teamwork

Reliability

Education

High school diploma

Tools

POS systems

Job description

• Location 3480 U.S. 52,Decorah, IA, 52101,United States
• Employee Type Part Time Non-Exempt

• Name Courtney Hageman
• Email [e-mail]

Reports To: Convenience Store Manager

Job Summary:

The Clerk is responsible for delivering excellent customer service while accurately processing retail transactions and supporting daily store operations. This position receives merchandise, handles customer payments, maintains approved charge accounts, and ensures the store environment remains clean, organized, and safe.

The Clerk represents the cooperative in daily interactions with members and customers and is expected to conduct all duties with professionalism and integrity.

Key Responsibilities:

• Greet customers promptly and courteously.
• Accurately total purchases and process cash, check, credit card, debit card, and approved charge transactions.
• Maintain accurate cash drawer and reconcile transactions at shift end.
• Receive, verify, and stock merchandise in accordance with store procedures.
• Restock hot case with freshly prepared food items, following food safety guidelines.
• Maintain accurate records for approved charge accounts, including Farmers Win Coop truck accounts.
• Answer telephone calls and respond to customer inquiries in a professional manner.
• Maintain clean and orderly work areas, including restrooms, counters, floors, parking lot, and fuel areas.
• Monitor store and fuel areas for safety concerns and report maintenance issues immediately.
• Follow all safety, food handling, and loss prevention procedures.
• Comply with all cooperative policies and applicable federal, state, and local laws.

Credit Policy

• Clearly communicate cooperative credit terms to customers.
• Do not charge COD customers.
• Do not extend credit without proper approval from the Credit Manager.
• Ensure personal accounts remain current and in good standing.

Qualifications:

Skills:

1. Education & Experience

• High school diploma or equivalent preferred.
• Prior retail or customer service experience preferred.

2. Knowledge, Skills & Abilities

• Basic math and cash-handling proficiency.
• Working knowledge of point-of-sale (POS) systems.
• Attention to detail and accuracy.
• Ability to work independently and as part of a team.
• Dependable and self-motivated.
• Primarily works in a climate-controlled retail environment with periodic outdoor exposure, including extreme heat and cold.
• Frequent standing, walking, bending, and reaching.
• Ability to lift and/or move up to 50 pounds occasionally.

Other Duties:

The Clerk will uphold cooperative policies, perform other duties as assigned by management, and will enforce and uphold the cooperative’s credit policy.

Perform other duties as assigned by management:

• Perform duties as requested by management