CLERICAL TECHNICIAN

Department of Consumer Affairs; Los Angeles (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

The Contractors State License Board (CSLB) in Norwalk, CA is seeking an Office Technician (Typing) in the Enforcement Division's Case Management/Citation Enforcement Section to support citation processing.

This role involves performing clerical/technical duties to initiate, process, and maintain non-licensee and licensee citation cases, under the direction of a supervisor, within a diverse and inclusive work environment.

Qualifications

• Must be able to type at a minimum speed as designated on the Class Specifications.
• You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed.

Responsibilities

• Support initiation, processing, and maintenance of citation cases in the Enforcement Section.
• Perform complex clerical/technical duties under supervision to assist case management.

Skills

Typing speed

Job description

Job Description and Duties

The Contractors State License Board (CSLB) is currently recruiting for an Office Technician (Typing) in the Enforcement Division's Case Management/Citation Enforcement Section.

This position is located in NORWALK.

Under the general direction of the Supervising Special Investigator I (Non-Peace Officer) [SSI I], the Office Technician (Typing) [OT(T)] performs a variety of complex clerical/technical duties necessary to support the initiation, processing, and maintenance of non-licensee and licensee citation cases in the Citation Enforcement Section.

In all job functions, employees are responsible for creating an inclusive, safe, and secure work environment that values diverse cultures, perspectives, and experiences, and is free from discrimination. Employees are expected to provide all members of the public equitable services and treatment, collaborate with underserved communities and tribal governments, and work toward improving outcomes for all Californians.

CalCareers Exams: Once you find the job you want, we need to learn more about you. We will evaluate your education, experience, abilities, and knowledge through an assessment. The assessment process can take many forms, including an interview or exam, depending on the job.

You will find additional information about the job in the .

Working Conditions

Candidates who reside outside of the State of California may be admitted to the job interview. However, they must reside in the State of California once they are hired and start working.

Effective July 1, 2025, the State of California implemented the Personal Leave Program 2025 (PLP 2025) which reduces an employee's monthly salary in exchange for leave credits. Employees appointed to this classification will have their monthly salary reduced and will accrue hours of PLP 2025 on the first day of each pay period as outlined on "Section 2113 - Personal Leave Program (PLP)" of the CalHR Manual. The salary range(s) included on this job posting do not reflect the reduction in pay.

Special Requirements

• The position(s) require(s) the ability to type at a minimum speed as designated on the Class Specifications (link available in the additional documentation section). You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed, prior to being hired. Additional information regarding acceptable typing tests is available at the CalCareers.ca.gov website.

Chapter 2, section 154.3 California Business Professions Code (a) pursuant to subdivision (u) of Section 11105 of the Penal Code, the department shall submit to the Department of Justice fingerprint images and related information required by the Department of Justice for an employee, prospective employee, contractor, subcontractor, or volunteer. The Department of Justice shall provide a state- or federal-level response pursuant to subdivision (p) of Section 11105 of the Penal Code.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

Incumbent must possess good oral and written communication skills, use good judgment in decision-making, exercise creativity and flexibility in problem identification and resolution, manage time and resources effectively, and be responsive to CSLB and the Department of Consumer Affairs management needs. Regular attendance and punctuality are essential for this job.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.