Clerical Supervisor II

Novant Health; Huntersville (NC); On-site; USD 42,000 - 60,000; Full time

Job summary

Novant Health is seeking a Clerical Supervisor for the Psychiatry Associates Huntersville site. You will supervise front-end operations, ensuring quality, productivity and service levels across administrative functions.

The role focuses on office management, supervising non-clinical staff, and coordinating with referrals, insurers, physicians, and patients. Schedule aligns with standard business hours, Monday through Friday.

Qualifications

• High School diploma or GED required.
• 2 years clerical experience in a medical office.
• 1 year supervisory experience preferred.

Responsibilities

• Supervise front-end operations and administrative staff.
• Coordinate with referral sources, insurers, clinicians, and patients.

Skills

Clerical experience

Supervisory experience

Written communication

Education

High School or GED

Associate degree (Health/Business Admin)

Job description

What We Offer

Clerical Supervisor

The Clerical Supervisor is responsible for overall front end functions. You will supervise the ongoing quality, productivity and efficiency in daily operations of departments and services by providing office management and supervision of non-clinical employees, serving as an administrative and financial resource person, providing backup support for all administrative positions, and interfacing with referral sources, insurers, clinic staff, physicians, and patients.

Location: Psychiatry Associates Huntersville

Schedule: 8:00AM-5:00PM, Monday - Friday

Come join a remarkable team where quality care meets quality service, in every dimension, every time.

What You'll Do

• Education: High School or GED, required. 2 Year / Associate Degreein Health or Business Administration, preferred.
• Experience:
  • Two years of clerical experience in a medical office setting, required.
  • With one year of supervisory experience, preferred.
• Additional Skills Required:Knowledge of organization policies and procedures. Knowledge of fiscal management and human resource management techniques. Knowledge of office management techniques and practices. Knowledge of computer systems and applications. Skill in gathering, analyzing, and evaluating data. Skill in written and verbal communication. Ability to apply policies and principles to solve everyday problems and deal with a variety of situations. Ability to exercise initiative, problem-solving, decision-making. Ability to read, interprets, and applies clinic policies and procedures. Ability to identify problems and recommend solutions. Ability to establish priorities and coordinate work activities. Physical requirements: Stand and move around the majority of the day; climb; lift patients and equipment; sit occasionally; bend and stoop; push / pull wheelchairs, carts, and beds; see, hear, speak, smell, and touch.

What We're Looking For

At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves.

Why Choose Novant Health?

At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves.