Clerical Specialist

Talentoma; New York (NY); Remote; USD 39,000 - 58,000; Full time

Benefits offered by this job

Health coverage

Paid leave

401(k)

Maternity leave

Bonus opportunities

Job summary

Talentoma is seeking a Clerical Specialist to support the administrative team remotely from New York. The role handles email queues, data entry, and routine correspondence, ensuring accuracy and timely follow-up.

This 40-hour weekly position sits within the administrative support team and requires collaboration with request owners for clear, consistent information. The role emphasizes attention to detail, template-based messaging, and adherence to documented procedures, with a fully remote setup

Qualifications

• High school diploma or equivalent.
• 1–2 years clerical or office administration experience preferred, especially with shared queues, internal directories, and spreadsheet-based trackers.
• Familiarity with spreadsheet sorting, filters, basic formulas, VLOOKUP, and pivot tables for checking entries and producing straightforward administrative summaries.
• Working knowledge of the named spreadsheet and word processing systems, including template formatting, table updates, and careful review of typed information.
• Ability to compare source information with completed entries, recognize inconsistencies, and ask focused questions.
• Clear written communication for routine correspondence, clarification requests, completion updates, and concise handover notes that colleagues can readily understand.
• Ability to organize assigned clerical tasks, follow established instructions, and bring unresolved questions to the administrative team lead.
• A reliable computer, high-speed internet, and quiet private workspace, with availability for the 40-hour weekly commitment and agreed working days and shift times.
• Authorization to work in the United States.
• Fully remote, desk-based work from home within the stated location.
• Structured onboarding and training on the named systems, including queue procedures, spreadsheet checks, templates, and escalation steps.
• Regular check-ins with the team lead to review priorities, answer questions, and discuss feedback.
• Opportunities to build clerical accuracy, spreadsheet fluency, clear correspondence, and dependable administrative follow-through.
• Health coverage, paid leave, a 401(k), maternity leave, and bonus opportunities.

Responsibilities

• Review incoming emails and shared work queues at the start of each shift, identifying requested updates, missing details, stated deadlines, and the appropriate department contact.
• Check each request against established clerical instructions before starting, confirming that names, reference numbers, department details, and requested changes are clear and consistent.
• Enter approved updates into internal directories and administrative trackers, preserving existing formatting and checking each completed entry against the information supplied by the request owner.
• Use a spreadsheets and data entry tool such as LibreOffice Calc to sort work lists, highlight duplicates with conditional formatting, and compare information with VLOOKUP functions.
• Prepare routine administrative correspondence and meeting attendance lists using a word processor such as Microsoft Word, applying approved templates rather than creating new messaging.
• Review spreadsheet totals and simple pivot tables to summarize completed requests, outstanding corrections, and items awaiting information for the administrative team lead.
• Contact request owners when information is incomplete or inconsistent, explain exactly what needs clarification, and note the response needed before work can continue.
• Follow up on unanswered requests according to team procedures, and elevate conflicting instructions, unresolved discrepancies, or competing priorities to the administrative team lead.
• Check finished work before marking requests complete; quality is judged through accuracy, turnaround, complete notes, and timely follow-up rather than completion alone.
• Close completed queue items with concise notes explaining changes made, notify the relevant contact, and leave clear handover notes for work still awaiting action.

Skills

Clerical Experience

Data entry

Attention to detail

Written communication

Remote work readiness

Team collaboration

Organizational skills

Education

High school diploma

Tools

LibreOffice Calc

Microsoft Word

Job description

Monthly Pay: $3,531 - $5,204 USD per month

Summary

Each shift begins with the administrative email queue, where internal requests, directory updates, and tracker corrections await review. The Clerical Specialist handles focused clerical tasks that help colleagues work from accurate information and keep routine requests moving. This position sits within the administrative support team, works under an administrative team lead, and collaborates with department contacts and request owners. The position is fully remote and desk-based, allowing you to work from home in New York, United States. The role requires a 40-hour weekly commitment. Working days and shift times may vary.

Job Responsibilities

• Review incoming emails and shared work queues at the start of each shift, identifying requested updates, missing details, stated deadlines, and the appropriate department contact.
• Check each request against established clerical instructions before starting, confirming that names, reference numbers, department details, and requested changes are clear and consistent.
• Enter approved updates into internal directories and administrative trackers, preserving existing formatting and checking each completed entry against the information supplied by the request owner.
• Use a spreadsheets and data entry tool such as LibreOffice Calc to sort work lists, highlight duplicates with conditional formatting, and compare information with VLOOKUP functions.
• Prepare routine administrative correspondence and meeting attendance lists using a word processor such as Microsoft Word, applying approved templates rather than creating new messaging.
• Review spreadsheet totals and simple pivot tables to summarize completed requests, outstanding corrections, and items awaiting information for the administrative team lead.
• Contact request owners when information is incomplete or inconsistent, explain exactly what needs clarification, and note the response needed before work can continue.
• Follow up on unanswered requests according to team procedures, and elevate conflicting instructions, unresolved discrepancies, or competing priorities to the administrative team lead.
• Check finished work before marking requests complete; quality is judged through accuracy, turnaround, complete notes, and timely follow-up rather than completion alone.
• Close completed queue items with concise notes explaining changes made, notify the relevant contact, and leave clear handover notes for work still awaiting action.

Qualifications

• High school diploma or equivalent.
• About 1-2 years of clerical or office administration experience preferred, particularly with shared queues, internal directories, and spreadsheet-based trackers.
• Familiarity with spreadsheet sorting, filters, basic formulas, VLOOKUP, and pivot tables for checking entries and producing straightforward administrative summaries.
• Working knowledge of the named spreadsheet and word processing systems, including template formatting, table updates, and careful review of typed information.
• Ability to compare source information with completed entries, recognize inconsistencies, and ask focused questions instead of making unsupported assumptions.
• Clear written communication for routine correspondence, clarification requests, completion updates, and concise handover notes that colleagues can readily understand.
• Ability to organize assigned clerical tasks, follow established instructions, and bring unresolved questions to the administrative team lead.
• A reliable computer, high-speed internet, and quiet private workspace, with availability for the 40-hour weekly commitment and agreed working days and shift times.
• Authorization to work in the United States.
• Fully remote, desk-based work from home within the stated location.
• Structured onboarding and training on the named systems, including queue procedures, spreadsheet checks, templates, and escalation steps.
• Regular check-ins with the team lead to review priorities, answer questions, and discuss feedback.
• Opportunities to build clerical accuracy, spreadsheet fluency, clear correspondence, and dependable administrative follow-through.
• Health coverage, paid leave, a 401(k), maternity leave, and bonus opportunities.