Clerical Specialist

Lake County General Health District; Mentor (OH); On-site; USD 30,000 - 38,000; Full time

Job summary

Lake County General Health District seeks a capable clerical assistant to perform a variety of general office tasks in its Mentor offices. Responsibilities include reception, appointment scheduling, data entry, and document production.

The role supports programmatic staff and requires good communication and accuracy in handling client information. The position emphasizes confidentiality and professional interaction with clients and colleagues, with basic accounting and payments processing

Qualifications

• High school diploma or GED or related experience.
• 1–3 years of related experience and/or training preferred.
• Must have and maintain a valid State of Ohio driver’s license.
• Computer experience with Microsoft Office (Word, Excel, Outlook) preferred.

Responsibilities

• Reception, appointments, telephone, financial, record-keeping, copying, collation, filing and data entry.
• Typing letters and creation of reports.
• Interacting with internal and external customers to establish services needed.
• Provide assistance to other clerical staff and support programmatic needs.

Skills

Office support

Data entry

Customer service

Scheduling

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Position Summary

Under general supervisor, performs a variety of moderately difficult general office assignments; operates a variety of commonly utilized office equipment; receives and records payments; issues receipts; maintains records; completes routine documentation; schedule appointments; interviewing internal and external customers to establish services needed; provides assistance to other clerical employees. This position can be assigned to any of the Lake County WIC offices.

Essential Duties

• Provides clerical support;
• Overall duties include reception, appointments, telephone, financial, record-keeping, copying, collation, filing and data entry;
• Must be able to understand and execute written and verbal instructions;
• Must be sensitive to client concerns;
• Responsible for receiving and dispersing accurate information to clients and agency professionals;
• Must be able to work with various professionals and assist them with programmatic needs;
• Typing of letters and creation of reports.

Other Duties & Responsibilities

• Client confidentiality is an important component of the job;
• All health district employees have an emergency response role and may be expected to respond to threats to the public’s health in accordance with the Lake County General Health District Emergency Response Plan;
• Performs other duties as assigned consistent with position.

Minimum Qualifications

• High school diploma or general education degree (GED); or one to three years related experience and/or training; or equivalent combination of education and experience;
• Must have prior computer experience in Microsoft Office (Word, Excel and Outlook) preferred;
• Must have and maintain a valid State of Ohio driver’s license with an acceptable driving record.

The Lake County General Health District does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.