Clerical Office Floater

Hughston; Columbus (GA); On-site; USD 21,000 - 30,000; Full time

Job summary

Hughston Clinic seeks an administrative professional to support providers by greeting patients, registering them, and directing flow through the office.

The role involves verifying benefits, obtaining authorizations, posting charges, and preparing daily balance sheets while maintaining EMR documentation and timely communication with staff.

Qualifications

• Experience in a medical office setting.
• Must have High School Diploma or equivalent.
• Valid Driver’s License with MVR and proof of insurance for onboarding.
• Knowledge of AthenaNet and CPT/ICD-10 terminology is preferred.

Responsibilities

• Greet and register patients.
• Verify insurance benefits/eligibility and documents in the computer system.
• Register and utilize online portals to obtain authorizations.
• Collect co-pays and deductibles and prepare daily balance sheets.
• Review and edit daily bank deposits and deposit report.
• Post daily charges to patient accounts and track no-shows.
• Scan patient paperwork, scripts and reports to EMR file.
• Answer/return calls and voice mails timely within established timeframe.
• Accurately schedule appointments and add notes for providers.
• Distribute work and school excuses to patients as needed.

Skills

Medical office experience

Independent worker

Computer navigation

Education

High School Diploma or equivalent

Tools

AthenaNet

CPT terminology

ICD-10 terminology

Job description

Assist provider through greeting, registering, and directing patients. Perform a variety of administrative functions that ensure charges are collected, posted, and charged as necessary.

Position Responsibilities

• Greet and register patients.
• Verify insurance benefits/eligibility and documents in the computer system.
• Register and utilize online portals to obtain authorizations.
• Collect co-pays and deductibles and prepare daily balance sheets.
• Review and edit daily bank deposits and deposit report.
• Preparation of daily cashier’s report.
• Post daily charges to patient accounts and track “no show” appointments.
• Distribute work and school excuses to patients as needed.
• Responsible for obtaining precertification and prior authorization for elective services requiring prior authorization.
• Register and utilize online portals to obtain authorizations.
• Scan patient paperwork, scripts and reports to EMR file.
• Send reports to appropriate clinical personnel or office management.
• Answer/return calls and voice mails timely within established timeframe.
• Accurately schedule appointments and add notes to help keep providers informed.
• Cross train to provide coverage as needed.

Position Requirements

Experience

Required

• Experience in a medical office setting.

Preferred

• Experience with billing and/or precertification.

Education

Required

• High School Diploma or equivalent.

Special Qualifications

Required

• Valid Driver’s License, satisfactory motor vehicle report (MVR) and proof of insurance required for position on-boarding.
• Annual MVR may be required per policy and procedure; background reports may be ran as needed throughout the course of employment.
• Able to adapt to all work environments.
• Proficient in computer navigation.
• Must be able to work independently.

Preferred

• Knowledge of AthenaNet and medical terminology.
• Knowledge of CPT and ICD-10 terminology.

The Hughston Clinic, The Hughston Foundation, The Hughston Surgical Center, Hughston Clinic Orthopaedics, Hughston Medical, Hughston Orthopaedics Trauma, Hughston Orthopaedics Southeast and Jack Hughston Memorial Hospital participate in E-Verify. This company is an equal opportunity employer that recruits and hires qualified candidates without regard to race, religion, color, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.