Clerical Lead, Clemency Investigations (OPS)

State of Florida; Tallahassee (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

State Health Insurance

Dental & Vision Insurance

Retirement Plan

Life Insurance $25k

Job summary

Florida Commission on Offender Review in Tallahassee is seeking an OPS Senior Clerk to provide confidential clerical support for Clemency Investigations. Responsibilities include routing mail, answering phones, preparing electronic files for Clemency Board meetings, and maintaining case records.

The role requires attention to detail, strong grammar, and proficiency in MS Office. State benefits include health coverage, retirement, and life insurance; background checks are required.

Qualifications

• High School Diploma or equivalent.
• Up to one year of related experience.

Responsibilities

• Answer telephones.
• Maintain Eligibility Review Form files for distribution to investigators.
• Convert hard copy clemency files to electronic files by preparing the files for scanning and then scanning the files.
• Update progress within an Excel tracking document.
• Respond to applicant inquiries via letter and/or electronic mail.
• Receive, process, copy, scan, and distribute clemency board materials.
• Assist with maintaining files, records and reports.
• Handle incoming and outgoing mail.
• Work security detail for Commission Hearings when scheduled.

Skills

Knowledge of proper grammar and office

Active listening & problem solving

Written & verbal communication

Multitasking & adaptability

Teamwork and independence

Attention to detail

Knowledge of criminal justice/court

Education

High School Diploma

Tools

Adobe Acrobat Pro

Microsoft Office Suite

Job description

Florida Commission on Offender Review in Tallahassee is seeking an OPS Senior Clerk to provide confidential clerical support for Clemency Investigations. Responsibilities include routing mail, answering phones, preparing electronic files for Clemency Board meetings, and maintaining case records.

The role requires attention to detail, strong grammar, and proficiency in MS Office. State benefits include health coverage, retirement, and life insurance; background checks are required.