Clerical II — Law Enforcement Support Specialist

Phase2 Technology; Washington (District of Columbia); On-site; USD 40,000 - 52,000; Full time

Job summary

FSA Federal is seeking a Clerical II to support the Money Laundering, Narcotics and Forfeiture Section. You will produce and edit correspondence, schedule appointments, and manage records with accuracy while maintaining professional relations with stakeholders.

The role requires a high school diploma or GED, 30 wpm typing, strong English, and excellent customer service in a team environment. Knowledge of MS Office and databases is essential.

Qualifications

• High School Diploma or GED required.
• Ability to type at least 30 wpm and follow directions.
• Proficient in MS Office (Word, Excel, PowerPoint) and data entry.

Responsibilities

• Produces and edits correspondence using word processing software (letters, memos, reports, forms, etc.).
• Creates and merges letters with mailing lists when needed.
• Schedules appointments for the office.
• Facilitates online creation of new records and data updates.
• Verifies existing records and corrects data as needed.
• Prints predetermined management reports.
• Answers inquiries regarding case-related information from the database.
• Performs other duties as assigned.

Skills

Typing 30 wpm

MS Office

Communication skills

Teamwork

Customer service

Data entry

Attention to detail

Education

High School Diploma or GED

Tools

Excel

PowerPoint

Word

Databases

Job description

FSA Federal is seeking a Clerical II to support the Money Laundering, Narcotics and Forfeiture Section. You will produce and edit correspondence, schedule appointments, and manage records with accuracy while maintaining professional relations with stakeholders.

The role requires a high school diploma or GED, 30 wpm typing, strong English, and excellent customer service in a team environment. Knowledge of MS Office and databases is essential.