Clerical/Events Support Specialist

University of Utah; Campus (IL); On-site; Full time

Job summary

A prominent educational institution in Illinois is looking for a Supervisor for their food services at the stadium and arena. The ideal candidate should have experience in customer service and fast-paced food operations. Responsibilities include supervising staff during events, ensuring service quality, and planning menus. Evening and weekend work is necessary. Applicants must hold a High School Diploma or equivalent and be willing to communicate effectively with team and clients.

Qualifications

• One year of customer service or related experience required.
• Demonstrated effective communication skills.
• Basic computer skills are required.

Responsibilities

• Meet with staff for event details.
• Supervise menu execution during events.
• Invoice clients post-event.

Skills

Menu planning

Knowledge of food and beverage products

Health and safety regulations

Customer service

Education

High School Diploma or equivalent

Job description

Hours vary according to events scheduled at Rice-Eccles Stadium and Jon M. Huntsman Center.

Job Summary

This is a supervisor position that is responsible for ensuring the level of service and standards of the University of Utah Stadium and Arena Food Services are met on a consistent basis. Supporting the kitchen staff with up-to-date information about upcoming events. Communicating with clients about their needs at their events. Supervising service during events.

Responsibilities

• Meet with staff to go through details of event
• Menu planning and supervision of menu execution during events
• Invoice clients once events have been completed
• All other duties as assigned

Knowledge and Skills

• Menu planning
• Knowledge of food and beverage products and cooking procedures
• Health and safety rules, regulations, and laws
• Extensive customer service experience (a must)

Requirements

• Ability to effectively communicate with staff
• Experience managing fast paced food operations
• Ability to work in a team environment
• Must be able to work late evenings, holidays, and weekends
• Must be able to speak and understand English

Physical Demands

• Exposed to continuous walking, standing, and twisting
• Exposed to intermittent bending, squatting, kneeling and climbing stairs

Minimum Qualifications

One year customer service or related experience or equivalency (one year of education can be substituted for two years of related work experience); demonstrated human relations and effective communications skills; and basic computer skills required. Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Preferences

• Experience managing multiple locations
• Knowledge of food handling rules and regulations

Special Instructions Summary

The University is a participating employer with Utah Retirement Systems ("URS"). Eligible new hires with prior URS service may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at [phone] for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at [phone] or [phone] or University Human Resource Management at [phone] if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.

All qualified individuals are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

The University of Utah is an affirmative action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and affirmative action (OEO/AA). More information, including the director’s office address, electronic mail address, and telephone number can be located at: https://www.utah.edu/nondiscrimination/.

Online reports may be submitted at oeo.utah.edu.

https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

• * Do you have a High School Diploma, GED, or equivalency?
  • Yes
  • No
• * How many months/years of customer service experience do you have?
  • No experience
  • Less than 6 months
  • More than 6 months but less than 1 year
  • More than 1 year but less than 3 years
  • More than 3 years

Required Documents

• Resume
• Cover Letter
• Historical Only – Do Not Use – See Description for More Information – Appropriate discharge document (such as DD-2214) – Veteran Only
• Historical Only – Do Not Use – See Document Description for More Information – Addendum to the University of Utah – Veteran Only

Contact Information

University Human Resource Management
250 East 200 South, Suite 125 Salt Lake City, UT 84111
Contact us: [phone] By Email: [e-mail]