CLERICAL COORDINATOR (HEALTH DEPARTMENT)

Genesee County; Flint (MI); On-site; USD 42,000 - 60,000; Full time

Job summary

Genesee County Health Department is seeking a skilled clerical/billing professional to handle high-accuracy medical billing tasks and clinic registration coordination. You will work under supervision to support multiple department programs, particularly billing and registration staff.

The role requires strong clerical experience, software familiarity with EPIC, CHAMPS, and NextGen, and the ability to maintain confidentiality and demonstrate good judgment in a public health setting.

Qualifications

• Must have a high school diploma or GED.
• Minimum four years of clerical experience with typing 30 net words per minute.
• One year of experience with medical billing software including billing, coding and denials.

Responsibilities

• Assign work to clerical employees in the Health Department, specifically billing and registration staff.
• Coordinate and oversee the activities of the clerical/billing staff including training, workflow, verification of work performed.
• Collaborate with supervisors to ensure alignment on departmental priorities and efficient operations within clerical and billing functions.
• Type and prepare reports, correspondence and other documents.
• Prepare training materials and resources applicable to billing and registration.
• Utilize personal computers and related software, including EPIC, CHAMPS, NextGen.
• Assist medical providers, billing staff and clinic employees with direction on the usage of specific diagnosis codes, CPT codes and modifiers of documentation requirements.
• Create procedures and documents for clerical staff to follow as it relates to billing procedures that have been approved by Medical Director.

Skills

Clerical experience

Typing 30 WPM

Medical billing software

Education

High school diploma or GED

Tools

EPIC

CHAMPS

NextGen

Job description

Starting Pay: $20.1861 Hourly ($41,987)
Step A: $22.1130 Hourly ($45,995)
Step B: $25.4322 Hourly ($52,899)
Step C: $26.0813 Hourly ($54,249)
Step D: $26.7875 Hourly ($55,718)
Step E: $27.4688 Hourly ($57,135)
Step F: $28.2048 Hourly ($58,666)
Step G: $28.9745 Hourly ($60,267)

MINIMUM QUALIFICATIONS:

• High school diploma or GED;
• -AND-
• At least four (4) years' clerical experience -AND- the ability to type thirty (30) net words per minute;
• -AND-
• One (1) year of experience with medical billing software, which includes billing, coding and denials.

PREFERRED QUALIFICATIONS:

Experience in billing or medical registration preferred.

SPECIAL REQUIREMENTS:

Must possess a valid Michigan driver's license and use of a vehicle during working hours.

PHYSICAL REQUIREMENTS:

Must be able to perform Essential Job Duties and Functions with or without reasonable accommodations.

JOB SUMMARY:

Performs highly responsible, difficult, clerical and medical billing tasks which may be confidential in nature; work involves a high degree of judgment and accuracy; coordinates the clerical and training activities of multiple department programs, specifically billing and clinic registration staff; works under direct supervision; performs related work as required.

ESSENTIAL JOB DUTIES AND FUNCTIONS:

• Assign work to clerical employees in the Health Department, specifically billing and registration staff;
• Coordinates and oversees the activities of the clerical/billing staff including training, workflow, verification of work performed, but not include evaluation, discipline, hiring or discharge;
• Collaborates with supervisors to ensure alignment on departmental priorities, resolve workflow issues and support efficient operations within clerical and billing functions;
• Type and prepare reports, correspondence and other documents;
• Prepares training materials and resources applicable to billing and registration;
• Utilizes personal computers and related software, including EPIC, CHAMPS, NextGen, etc.;
• Assists medical providers, billing staff and clinic employees with direction on the usage of specific diagnosis codes, CPT codes and modifiers of documentation requirements;
• Create procedures and documents for clerical staff to follow as it relates to billing procedures that have been approved by Medical Director.

Please see the attached job description for more details.