Manager Patient Accounting

MyMichigan Health; Midland (MI); On-site; USD 90,000 - 120,000; Full time

Job summary

MyMichigan Health is seeking a Manager to develop and implement centralized billing policies for MMG to maximize cash flow and service. The role directs all centralized billing functions including Insurance Billing and Support Services.

Responsibilities include leading the Central Billing Office staff, coordinating with regional directors and coding resources, and driving improvements in productivity and days outstanding while educating teams on third-party requirements.

Qualifications

• Bachelor's degree required.
• Preferred: 4-year degree in Business Admin or health care service management or related field with coding credentials CPC or CCS-P.
• Minimum eight years healthcare experience with at least five in a leadership role.
• Preferred: ten years experience, five in physician billing, with two years managerial in a computerized setting.
• Outstanding written and oral communication skills.
• Office equipment skills and strong organizational and analytical abilities.
• Human relation skills, interviewing and excellent people skills.
• Two years in a computerized setting with various PC software.

Responsibilities

• Plans, develops, recommends and implements new procedures for the Central Billing Office to improve cash flow and receivables.
• Manages and directs Central Billing Office staff and coordinates with regional directors and managers.
• Ensures productivity, quality and days outstanding targets are met or improved.
• Educates staff and MMG teams on third-party billing requirements and collection procedures.

Education

Bachelor's degree required

Coding credentials (CPC/CCS-P) preferred

Job description

Summary

The manager is responsible for the development and implementation of new billing, reimbursement and collection policies and procedures, which improve and maximize MyMichigan Medical Groups (MMG) cash flow and customer service. The position is responsible for managing the direction of all centralized billing functions which include Insurance Billing, and Support Services.

Responsibilities

• (25%) Plans, develops, recommends and implements new or different procedures for the Central Billing Office, which will result in improvements in receivable days and cash flow while maintaining the goodwill of the community.
• (25%) Manages, leads, coordinates and directs the activities of the Central Billing Office employees. Works as a liaison between the Regional Directors, Practice Managers, Coding Resource Manager, Coding Consultants and the other MMG Central Billing Office (Alma/Midland).
• (25%) Assesses and ensures that the department is operating in such a manner that the productivity, quality and average days outstanding is maintained or improved.
• (25%) Actively participates with other MyMichigan Medical Group staff and committees to educate, improve and develop an awareness of third-party billing requirements, collection procedures, and other pertinent areas of business relative to centralized billing operations.

Other Duties And Responsibilities

• Establishes training programs for employees in a formalized setting to ensure the incumbent is performing in a satisfactory manner. Perform ongoing staff education.
• Maintains fiscal responsibility for monitoring the department operating budgets and capital budgets.
• MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft Windows. An employee may be required to participate in further learning opportunities offered by MyMichigan Health.

Certifications and Licensures

• NIMS IS 100: NIMS IS 100 Introduction Incident Command System
• Within 6 months of hire or transfer
• NIMS IS 700: NIMS IS 700 Introduction National Incident Mgt System
• Within 6 months of hire or transfer
• NIMS IS 200: NIMS IS 200 Basic Incident Command System Initial Response
• Within 6 months of hire or transfer

Required Education

• Bachelor's degree is required
• Preferred: 4-year degree in Business Administration or health care service management or related field.with coding credentials, preferably Certified Professional Coder (CPC) certificate or Certified Coding Specialist-Physician Office (CCS-P) certificate

Experience, Training And Skills

• Minimum of eight years working experience, with at least five of those years in a health care setting with demonstrated leadership skills.
• Preferred: ten years experience, five years in a physicians billing setting, with two years managerial experience in a computerized setting.
• Outstanding written and oral communication skills.
• Office equipment skills, organizational and analytical skills.

Human Relation Skills, Interviewing And Excellent People Skills Required.

• Two years in a computerized setting which utilized various PC software required.

Physical/Mental Requirements And Typical Working Conditions

• Exposure to stressful situations, including those involving public contact, as well as, trauma, grief and death.
• Able to wear personal protective equipment that includes latex materials or appropriate substitute if required for your position.
• Is able to move freely about facility with or without an assisted device and must be able to perform the functions of the job as outlined in the job description.
• Overall vision and hearing is necessary with or without assisted device(s).
• Frequently required to sit/stand/walk for long periods of time. May require frequent postural changes such as stooping, kneeling or crouching.
• Some exposure to blood borne pathogens and other potentially infectious material. Must follow MyMichigan Health bloodborne pathogen and TB testing as required.
• Ability to handle multiple tasks, get along with others, work independently, regular and predictable attendance and ability to stay awake.
• Overall dexterity is required including handling, reaching, grasping, fingering and feeling. May require repetition of these movements on a regular to frequent basis.

Physical Demand Level: Sedentary. Must be able to occasionally (0-33% of the workday) lift or carry 0-10 lbs.