Clerical Associate - Level IV (Provisional)

NYC Health + Hospitals; New York (NY); On-site; USD 42,000 - 54,000; Full time

Job summary

NYC Health + Hospitals is seeking a clerical associate to support data entry, records management, and receptionist duties within a busy hospital workflow in Brooklyn.

Under supervision, you will handle routine office tasks, assist patients and staff, and help ensure accurate documentation and timely reporting.

Qualifications

• High school diploma or its educational equivalent.
• Six months of clerical or public-facing experience.
• Strong customer service and communication skills.

Responsibilities

• Supervise data processing and data entry tasks.
• Assist in recording, reporting, and maintaining records.
• Provide information and resolve basic inquiries.

Skills

Data entry

Customer service

Data control

Problem resolution

Education

High school diploma

Tools

MS Office

Job description

Marketing Statement

Since 1875, South Brooklyn Health has established its reputation for clinical excellence and culturally competent care. It has designations as a Certified Percutaneous Coronary Intervention (PCI) Center, an Advanced Primary Stroke Center, an accredited Baby-Friendly Hospital, a U.S. News & World Report high performing hospital. The hospital's staff is as diverse as the patients they serve. Interpreter services can be provided at any time of the day or night in over 130 languages.

Marketing Statement

Since 1875, South Brooklyn Health has established its reputation for clinical excellence and culturally competent care. It has designations as a Certified Percutaneous Coronary Intervention (PCI) Center, an Advanced Primary Stroke Center, an accredited Baby-Friendly Hospital, a U.S. News & World Report high performing hospital. The hospital's staff is as diverse as the patients they serve. Interpreter services can be provided at any time of the day or night in over 130 languages.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Duties & Responsibilities

Purpose of Position

This class of positions encompasses clerical related office activities utilizing manual and automated office systems; duties may include supervision of employees performing routine tasks appropriate to each Assignment Level. All personnel perform related work.

Under supervision, with latitude for independent judgment, performs one or more of the following:

Examples Of Typical Tasks

• Supervises personnel performing data processing functions in the areas of data entry, data control/coding, production control.
• Under the direction of the unit head, assists in supervising personnel performing responsible clerical and related activities by processing, recording, financial counseling, checking, and maintaining records, furnishing information, and preparing reports.

Minimum Qualifications

• A high school diploma or its educational equivalent; and
• Six (6) months of full-time satisfactory clerical experience and/or experience interacting with the public, such as processing sales; taking, processing, and delivering orders; obtaining and dispensing information; listening to and resolving customers concerns, problems, and complaints; and/or performing related customer service activities.

Department Preferences

• Exceptional customer service skills required.
• Good organizational and time management skills required.
• Administrative experience or an equivalent combination of training, educational background and experience in related fields and educational disciplines.
• Overall knowledge of the fundamental of hospital organization, administration, standard regulations and laws applicable to hospital operations.
• Multi-tasker, detail oriented with excellent follow up skills and a proven ability to exercise initiative and judgement.