Clerical Associate - L III

NYC Health + Hospitals; New York (NY); On-site; USD 42,000 - 52,000; Full time

Job summary

NYC Health + Hospitals Kings County Hospital Center is seeking a clerical professional to support administrative and patient-care operations. The role involves data entry, records maintenance, switchboard operations, and routine supervision of a small staff in a busy hospital setting.

Minimum qualifications include a high school diploma and at least six months of clerical or public-facing experience. The position entails coordinating services, filing, and assisting with hospital functions to

Qualifications

• High school diploma or equivalent.
• Six months of full-time clerical experience and/or experience interacting with the public.

Responsibilities

• Performs clerical work across administrative and operational areas, including processing, recording, checking, and maintaining records.
• Operates telephone switchboard or multi-line phone as part of office operations.
• Performs data entry and retrieval using a computer or other automated office systems.
• Supervises and instructs a small unit of staff engaged in routine clerical tasks.
• Assists in preparing and coordinating services and activities for events and receptions.

Job description

Marketing Statement
Kings County Hospital Center has a rich legacy for its pioneering role in medicine. Today, with over 625 beds, our hospital remains on the cutting edge of technology and provides the most modern procedures with state-of-the-art equipment. Built in 1831 as a one room infirmary for publicly supported care of the sick, Kings County Hospital Center continues to be a leading healthcare facility whose mission is to provide care to everyone regardless of their ability to pay. The hospital provides a wide range of health services, and specialties are offered in all fields of modern medicine. More than 200 clinics provide a wide array of ambulatory care services.

Marketing Statement
Kings County Hospital Center has a rich legacy for its pioneering role in medicine. Today, with over 625 beds, our hospital remains on the cutting edge of technology and provides the most modern procedures with state-of-the-art equipment. Built in 1831 as a one room infirmary for publicly supported care of the sick, Kings County Hospital Center continues to be a leading healthcare facility whose mission is to provide care to everyone regardless of their ability to pay. The hospital provides a wide range of health services, and specialties are offered in all fields of modern medicine. More than 200 clinics provide a wide array of ambulatory care services.
At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Duties & Responsibilities

This class of positions encompasses clerical related office activities utilizing manual and automated office systems; duties may include supervision of employees performing routine tasks appropriate to each Assignment Level. All personnel perform related work.
Under supervision, with latitude for independent judgment, performs supervisory and/or moderately difficult clerical duties.

Examples Of Typical Tasks

• Performs responsible clerical work in various administrative and operational areas by processing, recording, checking, and maintaining records; files and invoices using alphabetical and numerical procedures including data/control coding; furnishes information and prepares reports requiring the selection of data from simple records or statistics.
• Performs ordinary mathematical computations.
• Checks records for accuracy of information and for conformity with established policies and procedures.
• Operates a telephone call directory, multi-line phone, or switchboard.
• Performs clerical operations in an assigned area, such as the filing of materials and the searching of files for difficult to locate materials.
• Performs data entry and retrieval using a personal computer, video display terminal, or other automated office systems.

In New York City Health + Hospitals In Addition To Performing The Duties As Described Above, May Also Perform The Following:

Compiles and maintains central file of health care setting and clinic patient medical records; compiles medical care and census data for statistical reports, maintains indexes on patient, disease, operation and other categories.

In New York City Health + Hospitals In Addition To Performing The Duties As Described Above, May Also Perform The Following:

• Supervises and instructs a small unit of group(s) engaged in clerical activities.
• Plans, assigns, and reviews the work of subordinates, and is generally responsible for the satisfactory completion of the work performed in the unit or group(s).
• Serves as principal assistant to a Supervisor of a large section or unit.
• Performs moderately difficult and responsible clerical work in maintaining and checking various kinds of records.
• Assists in preparing and arranging for services and activities in connection with receptions and other public functions.
• Supervises the operation of one or more multiple switchboards.
• Performs moderately difficult data entry and retrieval using a video display terminal or other automated office systems and/or supervises and instructs staff in such routine functions.
• Performs responsible clerical work in areas such as personnel administration, payroll, accounts, budgeting, methods and organization, employee benefits administration, and other administrative and operational areas by processing, recording, checking, and maintaining records, furnishing information, and preparing reports.
• In a shop or field setting, assists in the performance of administrative duties or performs difficult and responsible clerical tasks related to shop and field operations such as: receiving and transmitting radio and telephone messages; maintaining all time and personnel records of shop or field location; preparing other required shop or field reports; requisitioning supplies and maintaining shop inventory control of stock; typing and operating other automated office equipment.
• May perform incidental typing using a standard office typewriter, word processing equipment or other automated office systems.

In New York City Health + Hospitals In Addition To Performing The Duties As Described Above, May Also Perform The Following:

May provide clerical support in health care setting patient care units; as directed by medical staff, prepares, compiles, maintains, files, and/or retrieves patient medical records; records diet instructions; requisitions supplies; answers telephones and relays messages to patients and medical staff; directs visitors to patient's rooms, distributes mail, newspapers, etc., inventories patient's personal effects and stores them following proper procedures.

Minimum Qualifications

• A high school diploma or its educational equivalent; and
• Six (6) months of full-time satisfactory clerical experience and/or experience interacting with the public, such as processing sales; taking, processing, and delivering orders; obtaining and dispensing information; listening to and resolving customers concerns, problems, and complaints; and/or performing related customer service activities.