Clerical Assistant - Mailroom

State of Indiana; Pendleton (IN); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical plan options

Wellness Rewards Program

Health savings account

Pension plan options

Paid time off (vacation/sick/holidays)

Education Reimbursement Program

LinkedIn Learning access

Free Parking

Job summary

The State of Indiana is seeking a Clerical Assistant to join the Pendleton Correctional Facility mailroom. You will ensure delivery of mail per DOC policy and state laws, while maintaining safety and security. The role supports daily office operations and requires strong organizational skills and discretion.

A high school diploma is required; a degree is not necessary. The position offers comprehensive state benefits and a stable, meaningful work environment for Hoosiers across Indiana.

Qualifications

• Working knowledge of general office functions and clerical procedures.
• Basic computer skills.
• Effective written and verbal communication skills.
• Organizational skills with the ability to prioritize tasks.
• Attention to detail and proofreading skills.
• Ability to use Microsoft Office Suite (Word, Excel, Outlook).
• Ability to work with sensitive documents and information without disclosing to internal or external parties.
• Ability to work independently.
• Ability to provide effective and professional customer service to internal and external parties.

Responsibilities

• Supports the daily operations of an organization by performing general office tasks.
• Greets visitors and directs them to the appropriate person according to their needs.
• Answers telephones and provides information, takes messages, or transfers calls.
• Opens, sorts, and routes incoming mail and correspondence, and prepares outgoing mail.
• Operates office machines such as copiers, scanners, fax machines, voicemail systems, and computers.
• Maintains and organizes office files.
• Delivers messages and runs errands.
• Maintains inventory, orders, and distributes supplies.
• Completes tasks or projects assigned by supervisor in a timely manner.

Skills

General office skills

Basic computer skills

Written communication

Verbal communication

Organizational skills

Attention to detail

Independent work

Customer service

Education

High School Diploma or HS Equivalency

Tools

Microsoft Office Suite (Word, Excel, Outlook)

Job description

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Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.

About Pendleton Correctional Facility :

Pendleton Correctional Facility is a maximum‑security facility located in Pendleton, Indiana, housing incarcerated adult males. The facility also operates an adjacent minimum‑security dormitory. While the campus has historic origins, it includes updated housing units and medical areas that support modern correctional operations. Incarcerated individuals can participate in educational programs, GED preparation, and literacy courses. Additional opportunities include substance abuse treatment, parenting courses, and vocational training in auto body repair and printing. Staff emphasize safety, accountability, and skill development. To learn more about Pendleton Correctional Facility, click here .

Role Overview:

As a Clerical Assistant, you will be assigned to the Mailroom at the. You will ensure the effective and efficient delivery of mail per the Department of Correction (DOC) Policy, State Laws, and Federal Postal Regulations while ensuring the safety and security of the facility.

The salary for this position traditionally starts at $27,638.00 but may be commensurate with education and work experience. Use our Compensation Calculator to view the total compensation package.

A Day in the Life:

The essential functions of this role are as follows:

• Supports the daily operations of an organization by performing general office tasks
• Greets visitors and directs them to the appropriate person according to their needs.
• Answers telephones and gives information to callers, take messages, or transfers calls to appropriate individuals.
• Opens, sorts, and routes incoming mail and correspondence, and prepares outgoing mail.
• Operates office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
• Accurately maintains and organizes office files.
• Delivers messages and run errands.
• Maintains inventory, orders, and distributes supplies.
• Completes tasks or projects assigned by supervisor in a timely manner.

The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

What You'll Need for Success:

Individuals in this role should minimally be able to articulate or demonstrate the following:

• Working knowledge of general office functions and clerical procedures.
• Basic computer skills.
• Effective written and verbal communication skills.
• Organizational skills with the ability to prioritize tasks effectively.
• Attention to detail and proofreading skills.
• Ability to use Microsoft Office Suite (Word, Excel, Outlook).
• Ability to work with sensitive documents and information, and be privy to sensitive agency information without divulging information to internal or external parties.
• Ability to work independently.
• Ability to provide effective and professional customer service to internal and external parties.

A degree is not required. However, a High School Diploma or High School Equivalent (HSE) is required.

Individuals should have the ability to perform essential functions with or without reasonable accommodation.

Supervisory Responsibilities/Direct Reports:

This role may provide direct supervision for one or more staff members.

Benefits of Employment with the State of Indiana:

The State of Indiana offers a comprehensive benefit package for full-time employees which includes:

• Three (3) medical plan options (including RX coverage) as well as vision and dental plans
• Wellness Rewards Program: Complete wellness activities to earn gift card rewards
• Health savings account, which includes bi-weekly state contribution
• Deferred compensation 457(b)account (similar to401(k) plan) with employer match
• Two (2) fully-funded pension plan options
• A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:
  • 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers
  • Up to 15 hours of paid community service leave
• Combined 180 hours of paid vacation, personal, and sick leave time off
• 12 paid holidays, 14 on election years
• Education Reimbursement Program
• Group life insurance
• Employee assistance program that allows for covered behavioral health visits
• Qualified employer for the Public Service Loan Forgiveness Program
• Free Parkingfor most positions
• Free LinkedIn Learningaccess

The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at [e-mail] .