Clerical Assistant

State of Indiana; Plainfield (IN); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health benefits package

Wellness rewards program

HSA with employer contribution

Pension options

Job summary

The State of Indiana seeks a Clerical Assistant for the Reception Diagnostic Center in Plainfield. The role focuses on the facility packet room, record-keeping, electronic filing, document archiving, and classification notices. Strong prioritization and multitasking abilities help you thrive as a key team member.

You will contribute to a collaborative environment while handling general office tasks, mail, and customer service. A high school diploma is required; further training is provided.

Qualifications

• Working knowledge of general office functions and clerical procedures.
• Basic computer skills.
• Active listening skills.
• Effective written and verbal communication skills.
• Organizational skills with the ability to prioritize tasks.
• Attention to detail and proofreading skills.
• Ability to use Microsoft Office Suite (Word, Excel, Outlook).
• Ability to work with sensitive documents and information, and be privy to sensitive agency information without divulging information to internal or external parties.
• Ability to work independently.
• Ability to provide effective and professional customer service to internal and external parties.

Responsibilities

• Supports daily operations by performing general office tasks.
• Greets visitors and directs them to the appropriate person.
• Answers phones, takes messages, or transfers calls.
• Sorts and routes mail; prepares outgoing mail.
• Operates office machines and computers.
• Maintains and organizes office files.
• Delivers messages and runs errands.
• Maintains inventory, orders and distributes supplies.
• Completes tasks or projects assigned by supervisor in a timely manner.

Skills

General office knowledge

MS Office

Active listening

Written and verbal communication

Organizational skills

Attention to detail

Independent work

Customer service

Handling sensitive information

Education

High School Diploma or GED

Job description

Work for Indiana

Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.

Work for Indiana

Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.

About Reception Diagnostic Center

The Reception Diagnostic Center is a maximum‑security intake facility located in Plainfield, Indiana, with a capacity of more than 600 incarcerated adult males. All adult males entering the Indiana Department of Correction are received, assessed, and classified at this facility. Assessments include physical and mental health evaluations, addiction services screening, and education and work‑readiness reviews. This information helps determine the most appropriate long‑term facility placement. Staff coordinate comprehensive evaluations to support safety and rehabilitation. The center plays a key role in establishing individualized plans for incarcerated individuals. To learn more about the Reception Diagnostic Center, click here.

Role Overview

As a Clerical Assistant, you will be responsible for all duties and responsibilities associated with the facility packet room, record keeping, electronic filing, document archiving, and classification notifications. Individuals with the ability to prioritize and manage multiple tasks are highly sought after and will be the most successful in this position. The position will work closely with other support staff in completing facility‑required goals and tasks and will be an integral member of a successful and efficient team.

Salary

The salary for this position traditionally starts at $27,638.00 but may be commensurate with education and work experience. Use our Compensation Calculator to view the total compensation package.

A Day In The Life

The essential functions of this role are as follows:

• Supports the daily operations of an organization by performing general office tasks
• Greets visitors and directs them to the appropriate person according to their needs.
• Answers telephones and gives information to callers, take messages, or transfers calls to appropriate individuals.
• Opens, sorts, and routes incoming mail and correspondence, and prepares outgoing mail.
• Operates office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
• Accurately maintains and organizes office files.
• Delivers messages and run errands.
• Maintains inventory, orders, and distributes supplies.
• Completes tasks or projects assigned by supervisor in a timely manner.

The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

What You'll Need For Success

Individuals in this role should minimally be able to articulate or demonstrate the following:

• Working knowledge of general office functions and clerical procedures.
• Basic computer skills.
• Active listening skills.
• Effective written and verbal communication skills.
• Organizational skills with the ability to prioritize tasks effectively.
• Attention to detail and proofreading skills.
• Ability to use Microsoft Office Suite (Word, Excel, Outlook).
• Ability to work with sensitive documents and information, and be privy to sensitive agency information without divulging information to internal or external parties.
• Ability to work independently.
• Ability to provide effective and professional customer service to internal and external parties.

A degree is not required. However, a High School Diploma or High School Equivalent (HSE) is required.

Individuals should have the ability to perform essential functions with or without reasonable accommodation.

Supervisory Responsibilities/Direct Reports

This role may provide direct supervision for one or more staff members.

Benefits Of Employment With The State Of Indiana

The State of Indiana offers a comprehensive benefit package for full-time employees which includes:

• Three (3) medical plan options (including RX coverage) as well as vision and dental plans
• Wellness Rewards Program: Complete wellness activities to earn gift card rewards
• Health savings account, which includes bi-weekly state contribution
• Deferred compensation 457(b) account (similar to 401(k) plan) with employer match
• Two (2) fully-funded pension plan options
• A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:
  • 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers
  • Up to 15 hours of paid community service leave
• Combined 180 hours of paid vacation, personal, and sick leave time off
• 12 paid holidays, 14 on election years
• Education Reimbursement Program
• Group life insurance
• Referral Bonus program
• Employee assistance program that allows for covered behavioral health visits
• Qualified employer for the Public Service Loan Forgiveness Program
• Free Parking for most positions
• Free LinkedIn Learning access

Equal Employment Opportunity

The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at [e-mail] .