Clerical Assistant L1-2 Workers Compensation

Consolidated Edison Company of New York; New York (NY); On-site; USD 38,000 - 46,000; Full time

Job summary

Consolidated Edison Company of New York is seeking a Clerical Assistant to provide administrative support for the Law Departments Workers Compensation Section. Responsibilities include processing NYS forms, managing Maximo reports, and coordinating with the third-party administrator while maintaining strict privacy for PII/PHI.

The role requires a High School Diploma or GED with 2 years of clerical experience, strong MS Office skills, and the ability to handle multiple tasks in a high-volume

Qualifications

• High School Diploma or GED and 2 years of clerical experience.
• Strong computer keyboard skills and proficiency in Microsoft applications (Word, Excel, PowerPoint, Outlook, OneDrive, Teams).
• Strong verbal and written communication skills.
• Strong clerical and organizational skills.
• Ability to handle multiple assignments and prioritize workload.
• Ability to work as part of a team in a high-volume environment.
• Ability to communicate effectively by phone, email and Microsoft Teams.
• Ability to complete assigned tasks with discretion while adhering to privacy rules related to PII and PHI.
• Driver's license required

Responsibilities

• Completing NYS Workers Compensation Board forms
• Reporting employee work-related lost time to appropriate Company departments
• Reviewing emails for new Maximo reports and work-related sick pay notifications daily
• Obtaining information for new Maximo reports from EH&S
• Forwarding Maximo reports and C-2F forms to the third-party administrator within required timeframes
• Sending and retrieving documents from Iron Mountain
• Responding to and tracking requests from the third-party administrator
• Requesting documentation from different Company departments
• Distributing incoming mail
• Sending incoming checks to the third-party administrator
• Assisting the WC attorney and manager with claim reviews, audits, documents and other Law Department projects
• Retrieving and analyzing information from various computer-based programs (Employee Hub, OAC, Maximo, Care Management, eCase, ViaOne, MetLife database)
• Using the Law Department document database and OneDrive for record keeping
• Communicating with employees, the third-party administrator and other interested parties by phone, email and Teams

Skills

Strong verbal communication

Strong written communication

Organizational skills

Teamwork

Multitasking

Education

High School Diploma/GED

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

OneDrive

Teams

Maximo

Care Management

Cority

ecase

ViaOne

MetLife claim database

Job description

Overview

The Law Departments Workers Compensation Section of Labor, Employment, Benefits and Workers Compensation is seeking a candidate for the Clerical Assistant position. The selected candidate will be responsible for providing administrative support to meet the requirements of the workers compensation claims process.

All job functions for this position to be performed with discretion while maintaining a strict adherence to privacy and confidentiality rules and regulations related to PII and PHI.

Responsibilities

Core Responsibilities

• Completing NYS Workers Compensation Board forms
• Reporting employee work-related lost time to appropriate Company departments
• Reviewing emails for new Maximo reports and work-related sick pay notifications daily
• Obtaining information for new Maximo reports received from EH&S
• Forwarding new Maximo reports and C-2F forms to the Companys third-party administrator within the required time frame set by the NYS Workers Compensation Board
• Sending and retrieving documents from Iron Mountain
• Responding to and tracking requests from the Companys third-party administrator
• Requesting documentation from different Company departments
• Distributing incoming mail
• Sending incoming checks to the Companys third-party administrator
• Assisting the WC attorney and manager with claim reviews, audits, documents, and other Law Department projects
• Retrieving and analyzing information as part of the workers compensation process from various computer-based programs including but not limited to the Employee Hub, OAC, Maximo, Cority, Care Management, NYS Workers Compensation Board file (ecase), ViaOne, and the MetLife claim database
• Use of the Law Departments document database and Microsoft OneDrive for record keeping purposes
• Communicating with employees, the Companys third-party administrator and other interested parties by phone, email, and Microsoft Teams

Qualifications

Required Education/Experience

• High School Diploma/GED and 2 years of clerical experience

Relevant Work Experience

• Ability to learn multiple computer programs and databases. Required
• Strong computer keyboard skills and proficiency in Microsoft applications (Word, Excel, PowerPoint, Outlook, OneDrive, Teams). Required
• Strong verbal and written communication skills. Required
• Strong clerical and organizational skills. Required
• Ability to handle multiple assignments and prioritize workload. Required
• Ability to work as part of a team in a high-volume environment. Required
• Ability to communicate effectively by phone, email and Microsoft Teams. Required
• Ability to complete assigned tasks with discretion while adhering to all rules and regulations related to PII and PHI. Required

Licenses and Certifications

• Driver's License Required

Physical Demands

• Ability to push, pull, and lift up to 25 pounds
• Sit or stand to answer a phone for the duration of the workday
• Sit or stand to use a keyboard, mouse, and computer for the duration of the workday
• Possess manual dexterity and the ability to use hands for the duration of the workday
• Ability to stoop, bend, reach, and kneel throughout the workday

Additional Physical Demands

• The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.
• Must be able to respond to Company emergencies by performing a System Emergency Assignment to restore service to our customers.