HR Specialist - Workers Compensation/Risk

85C Bakery Cafe; Fullerton (CA); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with match

PTO

Paid holidays

Life insurance

Short-term disability

Employee discount

Career growth

Training

Job summary

85C Bakery Cafe is seeking a Workers' Compensation Specialist to manage the full claims lifecycle, from initial injury intake through resolution and return to work. You will coordinate with employees, managers, carriers, and medical providers to ensure compliant, timely handling of claims and prevent recurrence.

The role emphasizes accuracy, collaboration, and proactive problem solving to support injured employees and minimize organizational risk.

Qualifications

• Must juggle multiple responsibilities in a fast-paced, collaborative environment.
• Self-motivated, detail-oriented, and organized with a strong desire for excellence.
• Excellent interpersonal and communication skills, both verbal and written.
• Good problem-solving and analytical skills.
• Ability to work with employees at all levels while maintaining confidentiality.
• Experience with OSHA records and workers' compensation processes is a plus.

Responsibilities

• Manage workers' compensation claims from initial injury intake through closure.
• Review incident documents, file claims, communicate with injured employees, managers, clinics, insurance carriers, and adjusters, and maintain accurate records.
• Investigate workplace injuries, identify root causes, and work with Safety Manager to implement corrective actions.
• Maintain OSHA injury/illness records (OSHA 300, 300A, 301) and manage annual postings and reporting.
• Coordinate return-to-work and reasonable accommodations with management.

Skills

Interpersonal communication

Detail-oriented

Time management

Problem solving

Organizational skills

Confidentiality

Interviewing skills

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

The Workers' Compensation Specialist plays a vital role in protecting both employees and the organization by managing every aspect of the workers' compensation process with professionalism, compassion, and compliance. From the initial injury report through claim resolution and return to work, this position serves as a trusted partner to employees, managers, insurance carriers, third‑party administrators, medical providers, and legal counsel.

In this role, you will ensure workplace injury claims are handled accurately, efficiently, and in compliance with all applicable federal and state regulations. You will coordinate modified duty and return‑to‑work programs, monitor claim activity and costs, maintain accurate documentation, and provide expert guidance on workers' compensation policies and best practices.

We want a detail‑oriented HR or workers' compensation professional who enjoys problem solving, collaborates with cross‑functional teams, and makes a meaningful impact on the employee experience. This opportunity helps minimize organizational risk, supports injured employees through recovery, and contributes to a safe, compliant, and people‑focused workplace.

Responsibilities

• Manage workers' compensation claims from initial injury intake through closure.
• Review incident documents, file claims, communicate with injured employees, managers, clinics, insurance carriers, and claims adjusters, and maintain accurate claim and work‑status records.
• Investigate workplace injuries and incidents, identify root causes, review available documentation or video, and work with the Safety Manager and operations leaders to implement and track corrective and preventive actions.
• Maintain OSHA injury and illness records, including OSHA 300, 300A, and 301 documentation; coordinate annual postings and electronic reporting; and track required safety and compliance training.
• Coordinate return‑to‑work and reasonable accommodation processes by collecting documentation, communicating work restrictions, and partnering with management to evaluate available accommodations.

Qualifications

• Must be able to successfully juggle numerous responsibilities and thrive in a fast‑paced, collaborative environment.
• Self‑motivated, detail‑oriented, and organized with a strong desire for excellence.
• Excellent interpersonal and communication skills, both verbal and written.
• Good problem‑solving and analytical skills.
• Manages time effectively and adapts quickly to changing priorities.
• Ability to work with employees at all levels and maintain a professional and welcoming demeanor.
• Maintain confidentiality of work‑related information and materials.
• Ability to conduct interviews, gather statements, document findings, and support workplace investigations.
• Ability to manage multiple open claims, deadlines, and changing priorities in a fast‑paced environment.
• Proficiency in Microsoft Office Word, Excel, and PowerPoint.

Benefits & Perks

• Competitive salary
• Medical, Dental, and Vision insurance
• 401(k) with Company Match
• Paid Time Off (PTO) and Paid Holidays
• Company‑paid Life Insurance
• Short‑Term Insurance
• Employee Discount on 85°C Bakery Cafe products
• Career growth and internal promotion opportunities
• Professional development and ongoing training
• Collaborative and supportive team environment

Physical Demands

This position requires general office work with light physical duty, work indoors and are protected from weather and/or contaminants, but not necessarily occasional temperature changes. The employee is regularly required to sit and often uses repetitive hand motions. The employee is frequently required to reach with hands and arms and may lift and/or move up to 10 pounds, with occasional standing and walking.

Job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.