Clerical Assistant (General Office Secretary)

Memphis Shelby County Schools; Memphis (TN); On-site; USD 32,000 - 46,000; Full time

Job summary

Memphis-Shelby County Schools is seeking a dedicated clerical professional to provide general secretarial support across school locations. The role includes preparing reports, handling correspondence, scheduling meetings, and coordinating travel for staff.

Strong organizational skills and attention to detail are essential for success in a fast-paced district environment. The position emphasizes accuracy, efficiency, and the ability to maintain confidential information while supporting multiple

Qualifications

• Requires a High School diploma or GED and 2+ years of related experience.
• Experience with clerical tasks and general office duties.
• Ability to prepare basic reports and correspondence.

Responsibilities

• Provide general clerical and secretarial support.
• Prepare reports and basic correspondence; order supplies.
• Schedule meetings and appointments; arrange travel.
• Maintain records and files; organize information.
• Answer phones; greet visitors; direct inquiries.
• Assist with budgets, invoices, payroll, and financial records (may apply).
• Attend meetings and trainings as required.
• Produce, copy, file, and transmit documents.
• Support department with data gathering for reports.
• Identify issues and seek guidance as needed.
• Coordinate with district offices for information requests.
• Perform other duties as assigned.

Skills

Secretarial support

Clerical work

Data entry / reporting

Scheduling appointments

Education

High School diploma or GED

2+ years experience

Tools

Microsoft Office

Job description

Purpose and Scope

OVERVIEW

Memphis-Shelby County Schools is seeking dynamic educational champions ready to position our district as a national exemplar of education transformation. We need leaders with a fierce commitment to actualizing a bold vision that yields ambitious outcomes for more than 110,000 students and families across the Memphis-Shelby County area. The reality is that we can do better for kids, and we will with the right leaders in place. The most successful candidates believe that more is possible for Memphis and are:

• Courageous Thinkers & Doers: Prepared to navigate and thrive in a complex and ambiguous environment on day one, present innovative ideas to address systemwide issues, and execute sustainable plans toward transformation.
• Solutions-Oriented: See the possibilities, demonstrate the capacity to synthesize information and adjust short and long-term goals, and consistently find a window when doors close to deliver measurable results for kids and families.
• High-Performing Gamechangers: Leader of leaders with the capacity to mobilize and empower an outstanding team, make people-centered data-informed decisions, and operate with a relentless hyperfocus on removing stubborn barriers that destroy the hopes and dreams of too many of our students.

SUMMARY DESCRIPTION

Supports an organization or department by performing secretarial and clerical services for school locations. Assist management with administrative tasks such as tracking and compiling information of interest.

Essential Job Functions

• Provides general clerical and secretarial support for programs and project.
• Prepares various reports detailing the administrative information handled by the position. Prepare basic correspondence; order supplies and cover telephones for school location.
• Identifies issues or problems and seek assistance from higher level personnel or management.
• Prepares and maintains a variety of reports, records, correspondence, and files related to assigned service, activities, and operations; provides for appropriate research and compiles reports, as needed.
• Provides secretarial and clerical support, performing such duties as scheduling meetings and appointments, compiling data for reports, making travel and accommodations arrangements for staff.
• Composes, prepares, types, copies, files, processes, mails and/or transmits various routine documents, which may include forms, correspondence, memos, presentation materials, reports and other documents.
• Maintains efficient record-keeping systems.
• May provide technical and clerical assistance in the preparation of assigned budgets; may monitor expenditures, process invoices, process payroll, reconcile accounts, and prepare related financial records and reports.
• Answers the telephone; provides accurate information to callers and/or forwards calls to appropriate personnel; takes messages as needed; greets and assists office visitors.
• Receives and responds to basic inquiries, routine requests for assistance and concerns from other District departments, schools, agencies, organizations, professionals and the public.
• May perform specialized duties particular to assigned department.
• Attends staff, committee and District meetings as required.
• Attends training, meetings, seminars and/or workshops to enhance job knowledge and skills.
• Performs other related duties as assigned or directed.

Minimum Qualifications

Requires a High School diploma or GED, and 2+ years’ experience in a relevant area for a total education/experience of two (2) years