Clerical Assistant - Child Support Services

Milwaukee-County; Wisconsin; On-site; USD 22,000 - 33,000; Full time

Job summary

Milwaukee-County is seeking a Clerical Assistant 1 for the Department of DHHS – Child Support Services. The role supports the KIDS database, handles legal documents, and provides clerical assistance to ensure compliance with Federal Regulations and Wisconsin laws.

This position serves families in Milwaukee County with timely, accurate administrative support. The ideal candidate will have a High School Diploma or GED, reside in Wisconsin, and at least one year of full-time clerical experience.

Qualifications

• High School Diploma or GED required
• Current resident of Wisconsin
• One year of full-time clerical experience required

Responsibilities

• Perform difficult and varied clerical tasks with high accuracy
• Enter and update information on KIDS, On Base, and e-filing systems; generate and file documents within mandated timeframes
• Receive and send referrals for action in compliance with guidelines; file paperwork from various sources
• Assemble documents for mailing and distribution; mail and fax documents to participants, attorneys or other agencies
• Perform any other duties as assigned

Skills

Customer service

Telephone/mail correspondence

General office equipment

Education

High School Diploma or GED

Tools

Office software

Job description

Clerical Assistant 1

Department of DHHS – Child Support Services

Hourly Pay Rate: $15.75 to $23.63

Closing Date: September 16, 2026, or sooner upon receipt of the first 50 application submissions received.

Job Summary: The Clerical Assistant will maintain the KIDS database, process legal documents and provide necessary clerical support to ensure compliance with Federal Regulations, State Laws and mandates. This position allows the department to achieve performance measures set by the State of Wisconsin and to be able to provide timely and efficient services to families in Milwaukee County.

Essential Duties/Responsibilities:

• Perform difficult and varied clerical task and data entry in an organizational unit with a high degree of accuracy.
• Entering and updating information and documents on the KIDS, On Base and E filing systems. Upload and download legal documents from standard database applications. Generate, edit, print and e-file in court databases various documents and letters within mandated timeframes.
• To receive and send referrals for appropriate action in compliance with set guidelines. To file paperwork from various sources.
• Assemble documents for mailing and distribution to participants. Mail and fax various documents to participants, attorneys or other agencies.
• Performs any and all other duties as may be assigned.

Minimum Education and Experience:

• High School Diploma or GED Equivalent
• Current resident of State of Wisconsin
• One year of full-time clerical experience required

Required Skills and Abilities:

Customer contact with employees or others primarily at a routine level involving basic information exchange. Information exchange with peers and others outside the organization involving explanation of information and the gathering of factual information, which may include communication of sensitive or confidential nature. Gather information, answer queries, and/or ask for assistance. Read, write and comprehend simple instructions, type reports, short correspondence and memos. Knowledge of all general office equipment including computers, copiers, fax machines and mulit-line phones.

NOTE:

This ORIGINAL APPLICATIONis open to qualified residents of the State of Wisconsin at the time of application.Candidates need to submit a full account of their training and experience (i.e., by submitting an up-to-date resume or by fully completing the application) during the application process and may also be asked to take additional written or performance tests as part of the selection process.

APPLICANTS MUST POSSESS MINIMUM QUALIFICATIONS AT TIME OF FILING APPLICATION

PG NR13