Initial Assessment Case Aide

State of Wisconsin; Milwaukee (WI); On-site; USD 46,000 - 50,000; Full time

Job summary

The State of Wisconsin’s Division of Milwaukee Child Welfare (DMCW) in Milwaukee, WI is seeking an Operations Program Associate (Case Aide). The role provides case assistance to Initial Assessment Specialists and may transport children and caregivers to appointments, as well as assist with field notes and reporting.

Starting salary is $22.76 per hour. Applicants must be legally eligible to work in the United States; the Department does not sponsor visas.

Qualifications

• Must have a valid driver’s license.
• Two years licensed driving experience required.
• Applicant must be 18 years of age or older.

Responsibilities

• Provide case assistance to Initial Assessment Specialists.
• Transport children and/or caregivers to appointments as needed.
• Assist in field with notes, observations, and preparation of reports.
• Travel to locations in high risk or underserved neighborhoods may be required.

Skills

Valid driver's license

Two years licensed driving experience

18 years of age or older

Tools

eWisacwis

Job description

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The Vision of the Wisconsin Department of Children and Families is that all Wisconsin children and youth are safe and loved members of thriving families and communities. DCF is committed to the important work of helping children, youth and families become safer, more secure and progress down the road to true independence. For more information about DCF, visit our website at http://dcf.wi.gov/ . In conjunction with the Department’s Vision, the Division of Milwaukee Child (DMCW) is committed to Safe Children and Healthy Families in Milwaukee County.

Do you want to make a difference in the lives of children and families by serving in a supportive and assistance capacity?If so, we want you. Apply today to become one of our Bureau of Child Protective Services Operations Program Associates (Case Aide), at the Division of Milwaukee Child Welfare( DMCW ) , in Milwaukee, WI.DCF is a great place to work!We foster a workplace that cultivates positive staff morale and a welcoming and inclusive work environment that integrates equity and inclusion values. We value all our employees and believe we are successful because of their dedication and work.

As an employee of the State of Wisconsin, you will also have great benefits , personal growth opportunities, a culture that encourages work-life balance, the Well Wisconsin Program, an inviting office atmosphere, access to an employee assistance program, the Public Service Loan Forgiveness Program, and an office which is conveniently located near Downtown Milwaukee, the Deer District, and the Summerfest grounds. To learn more about DCF’s complete compensation package, please visit our Total Rewards Calculator!

Come see why DCF is such a great place to work!

This position is headquartered at our DMCW Office (635 N 26th St, Milwaukee, WI 53233).This position is required to work primarily in the office, with field work, Monday through Friday.Work hours can be either 8:00 am – 5:00 pm or 10:00 am – 7:00 pm. The exact hours will be discussed in interviews and finalized when the new hire comes on board.

Position Summary

The Operations Program Associate (Case Aide) in the Bureau of Child Protective Services provides case assistance and support to Initial Assessment Specialists.The Case Aide may schedule and/ortransport children and/or caregivers to appointments and provide supervision and care to children of varying ages, summarize or transcribe information into reports, review files and compile “discovery” for court. In addition, Case Aides assist in the field with case noting, observation, telecommunication, identification and provision of supplies and/or community resources for individuals or families. The Case Aide may be required to travel to locations located in high risk, disadvantaged, or underserved neighborhoods.

The classification title for this position is Operations Program Associate . The starting salary is $22.76 per hour .Pay for current State of WI employees will be based on the compensation plan in effect at the time of the appointment. Pay for current state employees who are transferring will be determined based upon the pay on transfer rules (higher level duties or equity) as outlined in the compensation plan in effect at the time of appointment.

Due to the nature of the position, final candidates may be required to allow DCF to conduct a security background check to determine whether the circumstances of any pending charges or convictions would be substantially related to the job being filled.

Applicants must be legally entitled to work in the United States (i.e., a citizen or national of the U.S., a lawful permanent resident, an alien authorized to work in the U.S. without DCF sponsorship.) The Department of Children and Families does not sponsor visas, either at time of hire or at any later time.

Qualifications

You must possess a valid driver's license AND have the ability to meet the minimum State Department of Administration fleet standards, including but not limited to those listed below:

• Must have a valid driver's license
• Must have a minimum of two years licensed driving experience
• Must be 18 years of age or older

Minimally qualified applicants will have:

• Ability to multi-task and work independently.
• Experience communicating verbally and in written format in a clear, concise and effective manner.
• Experience maintaining and managing records to include compiling, scanning, and uploading documentation into computer systems.

Well-qualified applicants will have:

• Experience, education or training working with families in a child welfare-related work setting.
• Experience, education or training in working with diverse populations (which may include families, parents, and children).
• Experience handling stressful situations and/or de-escalating situations.
• Experience working in eWisacwis or similar case management software programs
• Experience handling sensitive / confidential information and/or documentation.

Deadline to Apply

The deadline to apply is September 16, 2026, at 11:59 p.m. If you need assistance with the online application process, please contact, Angela Cox at 608-422-6422 or via email at [e-mail] .

The State of Wisconsin is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to providing equal employment opportunities to applicants of any race, color, ancestry, religion, sex, national original, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations to qualified applicants and employees with disabilities.