Clerical Assistant 2

Commonwealth of Pennsylvania; Erie (Erie County); On-site; USD 37,000 - 54,000; Full time

Job summary

The Commonwealth of Pennsylvania Department of Military and Veterans Affairs, Pennsylvania Soldiers' and Sailors' Home in Erie invites qualified applicants for a Clerical Assistant 2. You will support nursing and clinical staff by preparing schedules, managing staffing information, and handling essential clerical tasks to maintain smooth operations for residents.

Full-time, 37.5 hours weekly, 11:00 AM–7:00 PM, with no telework option.

Qualifications

• Six months as Clerical Assistant 1 or equivalent experience.
• High school diploma or equivalent.
• Ability to perform essential job functions.
• Preferred experience in long-term care or large healthcare facility.
• Experience with typing, data entry, proofreading, filing, and phone support.
• Familiarity with SAP or SRM for purchasing.

Responsibilities

• Schedule preparation: Create, adjust, and post nursing schedules using scheduling software.
• Staff coordination: Review call-off lists and contact available staff or agencies to fill shortages.
• Assignment support: Assist nursing leaders in assigning or reassigning staff to maintain care levels.
• Record maintenance: Maintain overtime lists, call-off records, and staffing files.
• Report creation: Prepare reports on overtime, staffing levels, and scheduling issues.
• Clerical assistance: Provide general clerical support including typing, filing, and handling calls and visitors.

Skills

Schedule coordination

Staff communication

Education

High school diploma

Equivalent experience

Tools

SAP

SRM

Job description

Salary

$36,831.00 - $54,162.00 Annually

Location

Erie County, PA

Job Type

Non-Civil Service Permanent Full-time

Job Number

N-2026-59402

Department

Department of Military & Veterans Affairs

Division

MV Nrsg Soldiers Sailors

Opening Date

09/29/2026

Closing Date

10/3/2026 11:59 PM Eastern

Job Code

00102

Position Number

00199684

Union

AFSCME

Bargaining Unit

A1

Pay Group

ST03

Bureau / Division Code

00134180

Worksite Address

560 East Third Street

City

Erie, Pennsylvania

Zip Code

16507

Contact Name

Robert Orton

Contact Phone

814.878.4922

Contact Email

[e-mail]

Bureau / Division

Department of Military and Veterans Affairs - Pennsylvania Soldiers' and Sailors' Home

THE POSITION

The Department of Military and Veterans Affairs is searching for a Clerical Assistant 2 who enjoys keeping important operations organized and efficient. In this role, you will support clinical and nursing staff at the Pennsylvania Soldiers' and Sailors' Home by helping manage schedules and completing essential clerical tasks. Your work will help ensure smooth operations that benefit the residents of the facility. Join a team that values dependability, accuracy, and strong service to veterans. Watch this video to see how you can make a difference caring for Pennsylvania's veterans working for the Department of Military and Veterans Affairs. Come join the DMVA team, apply today!

DESCRIPTION OF WORK

This role supports nursing and clinical services by preparing schedules, managing staffing information, and completing essential clerical tasks.

• Schedule Preparation: Create, adjust, and post nursing schedules using scheduling software
• Staff Coordination: Review call-off lists and contact available staff or agencies to fill shortages
• Assignment Support: Assist nursing leaders in assigning or reassigning staff to maintain care levels
• Record Maintenance: Maintain overtime lists, call-off records, and staffing files
• Report Creation: Prepare reports on overtime, staffing levels, and scheduling issues
• Clerical Assistance: Provide general clerical support including typing, filing, and handling calls and visitors

Interested in learning more? Additional details regarding this position may be found in the position description.

Work Schedule and Additional Information:

• Full-time employment; 37.5 hours per week.
• Work hours are 11:00 AM - 7:00 PM, Monday - Friday, with a 30-minute lunch.
• Telework: You will not have the option to telework in this position.
• Salary: Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $36,831.00 (before taxes).
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Graduation from high school; or
• An equivalent combination of experience and training.

Additional Requirements:

• You must be able to perform essential job functions.

Preferred Qualifications:

• Experience working in a long-term care or large healthcare facility.
• Experience in clerical duties such as typing, data entry, proofreading, filing, and phone support.
• Experience working in an office setting as a clerk or personal assistant.
• Experience working in SAP or SRM entering shopping carts/requisitions.

Legal Requirements:

• A conditional offer of employment will require a medical examination.
• This position falls under the provisions of the Older Adult Protective Services Act.
  • Under the Act, a conditional offer of employment will require submission and approval of satisfactory criminal history reports, including but not limited to, PA State Police and FBI clearance.

Veterans

Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS)

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.