Clerical Assistant - Mail Room

State of Indiana; Kokomo (IN); On-site; USD 27,000 - 36,000; Full time

Benefits offered by this job

Wellness Rewards Program

Health Savings Account

Deferred compensation 457(b)

Education Reimbursement Program

LinkedIn Learning access

Job summary

The State of Indiana is seeking a Clerical Assistant for the Miami Correctional Facility in Indiana. The role involves managing the facility packet room, record keeping, electronic filing, document archiving, and classification notifications.

A High School Diploma or HSE is required; a degree is not necessary. Responsibilities include greeting visitors, answering phones, handling mail, operating office equipment, managing files, and supporting a busy team.

Qualifications

• Working knowledge of general office functions and clerical procedures.
• Basic computer skills.
• Effective written and verbal communication skills.
• Organizational skills with the ability to prioritize tasks.
• Attention to detail and proofreading skills.
• Ability to use Microsoft Office Suite (Word, Excel, Outlook).
• Ability to work with sensitive documents and information.
• Ability to work independently.
• Ability to provide effective and professional customer service to internal and external parties.

Responsibilities

• Supports the daily operations of an organization by performing general office tasks.
• Greets visitors and directs them to the appropriate person according to their needs.
• Answers telephones and gives information to callers, takes messages, or transfers calls.
• Opens, sorts, and routes incoming mail and correspondence, and prepares outgoing mail.
• Maintains and organizes office files.
• Delivers messages and runs errands.
• Maintains inventory, orders, and distributes supplies.
• Completes tasks or projects assigned by supervisor in a timely manner.

Skills

Office basics

Basic computer skills

Written communication

Verbal communication

Organizational skills

Attention to detail

Microsoft Office

Independent work

Customer service

Education

High School Diploma or HSE

Tools

Microsoft Office

Job description

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Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.

About Miami Correctional Facility:

Miami Correctional Facility is a level‑four high‑medium‑security facilitylocatedin Bunker Hill, Indiana, with a capacity of more than 3,100 incarcerated adult males. The facility sits on former Grissom Air Force Base propertyand alsoincludes a level‑one facility with capacity for more than 200 incarcerated adult males. Miami Correctional Facility offers extensive educational and vocational programming, including a Braille translation program and a sewing shop serving community partners. Incarcerated individuals gain hands‑on skills that build employability for re‑entryand the programs help individuals develop strong work habits and meaningful experience.

Employees at Miami Correctional Facility support the safe and secure operations of the facility 24 hours a day 7 days per week. Depending on operational needs, assignments will include working with state incarcerated individuals and/or federal detainees.

To learn more about Miami Correctional Facility, click here .

Role Overview :

As a Clerical Assistant at the Miami Correctional Facility, you will be responsible for all duties and responsibilities associated with the facility packet room, record keeping, electronic filing, document archiving, and classification notifications. Individuals with the ability to prioritize and manage multiple tasks are highly sought after and will be the most successful in this position. The position will work closely with other support staff in completing facility‑required goals and tasks and will be an integral member of a successful and efficient team.

The salary for this position traditionally starts at $27,638.00 but may be commensurate with education or work experience. Use our Compensation Calculator to view the total compensation package.

Eligible non-custody staff who complete required training and certification to perform federal detention duties will receive a $20 non-discretionary bonus for each shift that they are assigned those duties.

A Day in the Life:

The essential functions of this role are as follows:

• Supports the daily operations of an organization by performing general office tasks
• Greets visitors and directs them to the appropriate person according to their needs.
• Answers telephones and gives information to callers, take messages, or transfers calls to appropriate individuals.
• Opens, sorts, and routes incoming mail and correspondence, and prepares outgoing mail.
• Operates office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
• Accurately maintains and organizes office files.
• Delivers messages and run errands
• Maintains inventory, orders, and distributes supplies
• Completes tasks or projects assigned by supervisor in a timely manner

The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

What You'll Need for Success:

Individuals in this role should minimally be able to articulate or demonstrate the following:

• Working knowledge of general office functions and clerical procedures.
• Basic computer skills.
• Effective written and verbal communication skills.
• Organizational skills with the ability to prioritize tasks effectively.
• Attention to detail and proofreading skills.
• Ability to use Microsoft Office Suite (Word, Excel, Outlook).
• Ability to work with sensitive documents and information, and be privy to sensitive agency information without divulging information to internal or external parties.
• Ability to work independently.
• Ability to provide effective and professional customer service to internal and external parties.

A degree is not required. However, a High School Diploma or High School Equivalent (HSE) is required.

Individuals should have the ability to perform essential functions with or without reasonable accommodation.

Supervisory Responsibilities/Direct Reports:

This role may provide direct supervision for one or more staff members.

Benefits of Employment with the State of Indiana:

The State of Indiana offers a comprehensive benefit package for full-time employees which includes:

• Three (3) medical plan options (including RX coverage) as well as vision and dental plans
• Wellness Rewards Program: Complete wellness activities to earn gift card rewards
• Health savings account, which includes bi-weekly state contribution
• Deferred compensation 457(b)account (similar to401(k) plan) with employer match
• Two (2) fully-funded pension plan options
• A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:
  • 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers
  • Up to 15 hours of paid community service leave
• Combined 180 hours of paid vacation, personal, and sick leave time off
• 12 paid holidays, 14 on election years
• Education Reimbursement Program
• Group life insurance
• Employee assistance program that allows for covered behavioral health visits
• Qualified employer for the Public Service Loan Forgiveness Program
• Free Parkingfor most positions
• Free LinkedIn Learningaccess

The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at [e-mail] .