Clerical and Administrative Specialist

Northstar Memorial Group; Tucson (AZ); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health insurance

HSA

Life Insurance

401(k) with Employer Matching

Job summary

NorthStar Memorial Group in Tucson, AZ seeks a Clerical and Administrative Specialist to support our Evergreen Mortuary, Cemetery & Crematory team. This role handles routine office tasks, contract processing, reporting, and customer communications to ensure smooth client services during the life cycle.

The ideal candidate has a high school diploma, at least two years of administrative experience, and proficiency with Windows, MS Word, MS Excel, HMIS and database tools.

Qualifications

• High School Diploma or equivalent.
• 2+ years of administrative support experience.
• Proficiency with Windows, MS Word, MS Excel, HMIS, and related office software.

Responsibilities

• Obtain Death Certificates and Burial Permits, and Burial Permit Refiles
• Process Pre-Need and At-Need Funeral and Cemetery Contracts
• Prepare periodic reports and/or simple financial analysis
• Provide problem resolution to client families with past-due accounts
• Review and process orders for markers, including assisting with design, reviewing orders for compliance with cemetery rules and regulations, obtaining bids, coordinating with vendors, verifying invoices, and receiving deliveries

Skills

Administrative support

Windows

MS Word

MS Excel

HMIS

Education

High School Diploma

Tools

HMIS

Job description

Current job opportunities are posted here as they become available.

NorthStar Memorial Group is seeking a Clerical and Administrative Specialist at Evergreen Mortuary, Cemetery & Crematory in Tucson, Arizona. Our administrative teams assume the crucial role of ensuring seamless operations throughout every stage of the delicate client family life cycle, from the initial meeting with families, until final arrangements are made. We serve as the cornerstone of our client family support structure, acting as the glue that holds everything together. We are problem solvers and peace-of-mind-providers - we implement checks and balances to maintain consistency and uphold our commitment to care in every interaction.

Responsibilities

• Obtain Death Certificates and Burial Permits, and Burial Permit Refiles
• Process Pre-Need and At-Need Funeral and Cemetery Contracts
• Prepare periodic reports and/or simple financial analysis
• Provide problem resolution to client families with past-due accounts
• Review and process orders for markers, including assisting with design, reviewing orders for compliance with cemetery rules and regulations, obtaining bids, coordinating with vendors, verifying invoices, and receiving deliveries

Qualifications

• Valid driver’s license
• High School Diploma or equivalent
• Computer knowledge (Windows, MS Word, MS Excel, HMIS, word processing, spreadsheets, database and presentation software)
• 2+ years of administrative support experience
• Medical, Dental, and Vision Insurance
• Health Savings Account (HSA)
• Life Insurance
• 401(k) with Employer Matching

We are an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability or veteran status.