Cleared Senior PC Technician (Top Secret)

All Points Logistics; Tampa (FL); On-site; USD 70,000 - 90,000; Full time

Job summary

All Points Logistics is seeking a Senior PC Technician for an on-site position at MacDill AFB in Tampa, FL. The role requires an active Top Secret Clearance and involves troubleshooting technical issues, managing hardware and software, and providing customer support. Ideal candidates will have extensive experience in IT and a strong customer service orientation.

Qualifications

• Active US Citizenship required.
• Top Secret Clearance with SCI eligibility is mandatory.
• Experience with desktop hardware and software applications.

Responsibilities

• Troubleshoot and resolve technical issues.
• Install and maintain PCs and mobile devices.
• Manage software licensing and upgrades.

Skills

Problem-solving

Customer service

Network connectivity

Education

BS in Computer Science or related field

MS in Computer Science or related field

PhD in Computer Science or related field

High School Diploma with extensive experience

Tools

Security+ Certification

Job description

2 days ago Be among the first 25 applicants

Direct message the job poster from All Points Logistics

I am hiring! Corporate / Technical Recruiter @ All Points Logistics | SHRM-CP

*US CITIZENSHIP REQUIRED*

*NO STAFFING AGENCIES*

*THIS IS AN ON-SITE POSITION-REMOTE WORK IS NOT SUPPORTED*

DESCRIPTION OF POSITION/DUTIES:

All Points is seeking a dedicated Senior PC Technician to join our Team at MacDill AFB, in Tampa FL.This is an ON-SITE position-remote work is NOT Supported. This position requires an active, current, and fully adjudicated US DOD Top Secret Clearance with SCI eligibility. Candidates that do not have an active Top Secret Clearance are not eligible.

The purpose of the Special Operations Forces Information Technology Enterprise Contract (SITEC) 3 Enterprise Operations and Maintenance (EOM) Task Order (TO) is to provide USSOCOM, its Component Commands, its Theater Special Operations Commands (TSOCs), and its deployed forces with Operations and Maintenance (O&M) services to maintain Network Operations (NetOps); maintain systems and network infrastructure; provide end user and common device support; provide configuration, change, license, and asset management; conduct training, and perform Install, Move, Add, Change (IMACs) services. The responsibilities and tasks associated with each requirement play a pivotal role to USSOCOM, the CIO/J6 organization, and ultimately the end-user who operate around the globe 24x7x365.

Under the direction of the Senior PC Technician, the PC Technician must have excellent problem-solving and customer service skills, as well as extensive experience with desktop hardware, software applications, operating systems, and network connectivity. This position must be customer service-oriented and proactive in anticipating and resolving problems while maximizing efficient use of computing resources. The PC Technician may be required to provision and maintain mobile devices (NIPR, SIPR and Gray). PC Technicians shall provide system and network infrastructure services to operate, maintain, monitor, defend, and manage hardware, software, MAN routing and switching infrastructures, including network hardware and software.

Job Responsibilities (including but not limited to):

• Troubleshooting and proactively resolving technical issues.
• Responding to requests for technical
• Providing recommendations for technical
• Providing technical problem solving for customer support of database
• Installing, configuring, and maintaining desktop and laptop PCs, mobile devices and peripherals, such as printers
• Installing and configuring application and operating system software and upgrades
• Troubleshooting and repairing hardware and network connectivity issues
• Removing old equipment and performing data migration to new machines
• Maintaining an inventory of installed software, managing software licensing, and creating policies and procedures for upgrades
• Working with hardware and software vendors to verify timely product delivery and ensuring that new equipment is installed and ready to operate on schedule
• Analyzing and making recommendations for hardware and software standardization
• Some positions may require shift work and/or an ability to work a non-standard work schedule to support the USSOCOM mission

EDUCATION:

• BS + 8-10 years of experience OR MS + 6-8 years of experience OR PHD with 3-5 years of experience OR HS and 12 -16 Years experience

YEARS OF EXPERIENCE:

• BS 8-10 Years
• MS 6-8 Years
• PHD 3-5 Years
• HS 12-16 Years

SKILLS/CERIFICATIONS:

• UNITED STATES CITIZENSHIP REQUIRED
• Active, Current, and fully adjudicated US Department of Defense Top Secret Clearance with SCI eligibility required. No exceptions.
• Security+/Security+CE or equivalent IAT II compliant Certification

SECURITY CLEARANCE:

• Active, Current, and fully adjudicated US Department of Defense Top Secret Clearance with SCI eligibility. Candidates without a Top Secret Clearance are note eligible.

Positions with All Points are Full-time, Direct, and we offer a full benefit package.For more information, please visit our Career Portal.https://www.allpointsllc.com/careers/

ALL POINTS IS AN EQUAL OPPORTUNITY AND AFFIRMATIVE ACTION EMPLOYER

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  IT Services and IT Consulting

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