Cleaning Supervisor

Hunter Super Techs - TurnPoint; Philadelphia (Philadelphia County); On-site; USD 24,000 - 34,000; Full time

Job summary

Qualifications

• Five years of janitorial experience with a facilities maintenance/janitorial services firm.
• At least one year of supervisory experience.
• Ability to read, write, and speak English.
• Able to clear background checks and security requirements for facility access.
• Valid driver’s license.
• Strong communication with subordinates, customers and management.
• Experience performing administrative tasks such as scheduling and payroll.
• Union environment experience preferred.
• Weekend and holiday availability.

Responsibilities

• Provide direction and oversight of union custodial workforce at the site.
• Schedule employees and plan work according to site needs.
• Direct special cleaning projects and ensure safety rules are followed.
• Communicate professionally with tenants/customers.
• Inspect quality levels and retrain staff to maintain service quality.
• Manage timekeeping records and payroll processing.

Skills

Supervision experience

Team leadership

Customer service

Safety compliance

English proficiency

Job description

Cleaning SupervisorHourly WageISS offers full-time employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program based on employment status. The hourly pay range for this position is $21 per hour-$21 per hour.Work HoursThe work hours for this position are Mon - Fri + Weekends, 2:00 pm - 10:30 pmKey PurposeThe Cleaning Supervisor assists the Janitorial Manager in the completion of their managerial duties and directly oversees custodians on three shifts in a manufacturing environment. This position will act as the onsite supervisor for all custodial/janitorial functions at the site.Success CriteriaComply with safety rules, policies, and proceduresPerform work assignments in a team with other employeesMaintain clean work areaFollow all company procedures, policies, and rulesTake direction and respond to supervisionCommunicate with the lead, supervisor, co-workers, managers, and customers professionallyUse proper personal protective equipmentPresent a professional appearance and conductUnderstand customer service and satisfactionUnderstand reporting systems and the environmentInstilling trustKey Areas of Collaboration and InfluenceA solid commitment to the guest experienceAlways remember safety firstBuild respectful relationships with all teammates and guestsWillingness to take directions from the Facility Manager, Key Account Manager, or District ManagerCoordinate activities with other internal departments.Participate in management team meetingsIdeal Candidate ExperienceMust have (5) five years of experience in a janitorial position with a Facilities Maintenance/Janitorial Services firmMust have at least (1) year previous supervisory experienceMust be able to provide “hands on” oversight and direction to custodial team of up to 5 members per shiftMust be proficient in reading, writing, and speaking EnglishMust be able to clear/satisfy all background checks and other security requirements for obtaining clearance to the facility at which work is to be performedMust possess a valid driver’s licenseMust be able to communicate effectively with subordinates, customer representatives and upper managementMust be proficient at performing administrative tasks associated with the direction of the above referenced workforce, scheduling, and completion of work to be performedMust be able to demonstrate good judgment and the ability to conduct oneself in a professional mannerPrevious experience in a union environment preferredMust be available to work weekends and holidays if neededBilingual in Spanish and English (preferred)Key AccountabilitiesProvides direction and oversight of union custodial workforce at assigned siteSchedules employees and work to be performed according to site needsFollow all safety rules and guidelinesDirect special cleaning projectsCommunicate with tenant/customers in a professional mannerContinually inspect quality levels and retrain staff as needed to maintain quality of service for customerInventory supplies/materials on hand as directed by Janitorial ManagerReview and ensure accurate time keeping records of all employees and process payroll for employeesDisciplines employees in partnership with the Janitorial ManagerOther duties as assignedEnsures completion of janitorial work and all administrative tasks associated with the performance of the work including but not limited to progress reports, incident reports, safety reports, staffing reports, time sheet/payroll reports etc.hysical Demands & Work EnvironmentFrequent exposure to moving mechanical partsExposure to high, precarious placesExposure to fumes or airborne particles; toxic or caustic chemicalsOutside weather conditionsRisk of electrical shock and vibration.Occasional exposure to wet and/or humid conditions.The noise level in the work environment is frequently loud.HSEQ Compliance: All employees must adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures to ensure a safe and compliant work environment. This includes following safety protocols, maintaining environmental responsibility, and upholding quality standards in all tasks. Employees are expected to actively participate in HSEQ training and report any potential hazards or compliance concerns.As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.