Cleaning Services Team Lead — Quality, Training & Ops

GRUPO EULEN USA; Florida; Presencial; USD 42.000 - 54.000; Jornada completa

Descripción de la vacante

GRUPO EULEN USA is seeking an onsite supervisor to oversee cleaning operations in the assigned area. You will meet with customers, resolve issues, and ensure work meets established standards and timelines.

The role includes interviewing and hiring cleaning staff, providing training, managing inventory of supplies, and stepping in during staff shortages to maintain service quality. Strong communication and customer service skills are essential.

Formación

• Must be able to work in a fast-paced environment.
• Must have working knowledge of various cleaning methods.
• Must have effective communication skills.
• Must have exceptional customer service skills.
• Must be able to communicate in English.

Responsabilidades

• Oversees accounts in assigned area, including meeting with customers, and resolving issues.
• Performs quality control check of service areas.
• Ensures all services are performed to established standards and in a timely manner.
• Interviews and hires cleaning staff
• Provides training to assigned staff
• Ensures inventories of cleaning supplies in assigned area meet company standards
• Performs all janitorial duties necessary in instances of staff shortages
• Other duties may be assigned as needed

Descripción del empleo

GRUPO EULEN USA is seeking an onsite supervisor to oversee cleaning operations in the assigned area. You will meet with customers, resolve issues, and ensure work meets established standards and timelines.

The role includes interviewing and hiring cleaning staff, providing training, managing inventory of supplies, and stepping in during staff shortages to maintain service quality. Strong communication and customer service skills are essential.