Janitorial Supervisor

FAMILY PRESERVATION SERVICES; Erie (Erie County); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Paid Training

Competitive Pay

Flexible Schedules

Career Path Opportunities

Positive Atmosphere

Job summary

ServiceMaster Clean in Erie, PA is seeking a supervise role to organize shifts, train team members, and ensure tasks meet ServiceMaster standards. Strong organizational and communication skills are essential.

You will coach cleaners, monitor performance, respond to customer requests, enforce safety with OSHA regulations, and support a positive, on-site work environment with flexible scheduling and reliable attendance.

Qualifications

• Experience supervising cleaning staff is required or preferred.
• Must communicate in English; bilingual is a plus.
• 1-2 years’ experience as a custodian, janitor, or housekeeper is a plus but not required.

Responsibilities

• Train cleaners on ServiceMaster’s standards, products, processes and procedures
• Oversees staff performance and ensures tasks are completed on schedule
• Assign shifts and handle call-offs
• Respond to customer complaints in timely and caring manner
• Ensure compliance with safety and OSHA regulations
• Open/close facilities and manage security as required

Skills

Team supervision

English communication

Custodian experience

Job description

Company And Culture

For more than 60 years, ServiceMaster Clean has taken great pride in exceeding the expectations of our customers. Behind our commitment to excellence are five key attributes that define who we are and what makes us different from any other.

Benefits:

• Free uniforms
• Health insurance
• Opportunity for advancement
• Vision insurance
• 401(k) matching
• Company car
• Competitive salary
• Dental insurance

Company And Culture

For more than 60 years, ServiceMaster Clean has taken great pride in exceeding the expectations of our customers. Behind our commitment to excellence are five key attributes that define who we are and what makes us different from any other.

We Are Experts

and dominate the industry in scale and scope with an adaptable, extensive network that consistently delivers exceptional results

We Are Committed

to our customers and are guided in all we do by their needs.

We Are Complete

and seek to provide exceptional service and engage in proactive behavior.

We Are Driven

to pursue the highest standards and continuously improve in all aspects of our business.

We Are Steadfast

and here for the long haul with consistent service that ensures ongoing customer satisfaction

• Paid Training
• Competitive Pay
• Flexible Schedules
• Career Path Opportunities
• Positive Atmosphere

Job Position Description

Supervisor responsibilities include organizing employee shifts, training and motivating team members. This position plays a critical role in ensuring all staff stays on task and complete all assignments to ServiceMaster standards. To be successful in this role, you should have a good understanding of cleaning principles and team management abilities.

Responsibilities

• Training cleaners on ServiceMaster’s standards, products, processes and procedures
• Oversees staff performance and ensures all assignments are completed in accordance to set task schedule
• Train cleaners on task schedules specific to individual accounts
• Perform inspections and give constructive performance feedback to staff members
• Assign shifts and make necessary adjustment in case of call off or no shows
• Respond to customer complaints and request in a timely and caring manner
• Ensure compliance with safety and OSHA regulations
• Use proper PPE where required
• Opens and locks facilities, enable and disable security system as required.
• 1-2 years’ experience as a custodian, janitor, housekeeper a plus but not required
• Will provide on the job training to those with strong work ethic and willingness to learn.
• Experience working for a professional janitorial company, office complex, hotel, hospital or school is a plus.
• The ability to be flexible, work at a fast-paced and in a multi-tasked job is a must.
• Contribute to a positive work climate with a pleasant attitude and contribute to the overall team effort including being in uniform, dependable and on time
• Has respect and understanding for co-workers and customers
• Must be able to communicate in English. Bilingual is a plus

Physical Demands and Qualifications

• Constant (up to 100%) standing, walking, pushing, balancing, stooping, kneeling, crouching, twisting, reaching over head, reaching forward. Must be able to lift and and/or carry 25lbs.
• Ability to read cleaning instructions
• Ability to differentiate between cleaning products and uses

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities.

We pride ourselves on creating cleaner and healthier environments for our customer, their employees and customers. As a ServiceMaster Service Partner you belong to a team that works together to deliver the best solutions and customer service to our clients.

We offer paid training, excellent work/life balance and opportunities for advancement and a career path that matches your interests and goals.

This franchise is independently owned and operated by a ServiceMaster Clean® franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee, and not to The ServiceMaster Company, LLC.