Cleaning Lead

JSD Cleaning Services, Inc.; Crofton (MD); On-site; USD 35,000 - 50,000; Full time

Job summary

JSD Cleaning Services, Inc. is seeking a Cleaning Leads to organize daily cleaning operations, coordinate assignments, and support frontline teams to deliver consistent service across a facility.

As a lead, you will check quality, train staff, respond to spills and requests, monitor supplies, and help grow into supervisory roles. This role offers hands-on leadership with opportunities for career advancement within JSD Cleaning Services, Inc.

Qualifications

• Experience in cleaning operations or facilities services.
• Strong organizational skills and reliability.
• Good interpersonal skills with customers and team.
• Ability to coach and guide staff while staying hands-on.

Responsibilities

• Coordinate daily assignments to ensure priority areas are covered.
• Support technicians and assist with workload when needed.
• Perform routine quality checks and follow-up on issues.
• Coach employees on cleaning methods, safety, and site expectations.
• Respond to spills, requests, events, and changing needs.
• Monitor supplies and request replenishment or equipment.
• Document quality, safety, or facility concerns.
• Promote teamwork, attendance, and safe service culture.

Skills

Experienced

Organized

Approachable

Accountable

Leadership

Job description

Cleaning Leads combine hands-on custodial expertise with day-to-day team coordination. They help frontline employees stay organized, understand priorities and deliver consistent service throughout an assigned building, floor, zone or shift. This role is an excellent next step for an experienced cleaner who is ready to develop leadership, communication and quality-control skills.

What You'll Do

• Coordinate daily assignments and help ensure priority areas receive appropriate coverage.
• Work alongside Cleaning Technicians and provide hands-on support when workload or service conditions require it.
• Perform routine quality checks and identify work that needs follow-up or correction.
• Help orient and coach employees on cleaning methods, safety practices, equipment use and site expectations.
• Respond to spills, service requests, special events and changing facility needs.
• Monitor supplies and communicate replenishment or equipment needs to supervision.
• Document and escape relevant quality, safety, staffing or facility concerns.
• Promote teamwork, professionalism, attendance, safe work practices and a positive service culture.

What Helps You Succeed

• Experienced
• Organized
• Approachable
• Accountable
• Able to guide others while remaining hands-on

Build Your Career

Growth opportunities may include Supervisor, Account Supervisor, Project Supervisor and other operational leadership roles.