Clayton Homes Bilingual Office Coordinator - Tomball, TX

200 CMH Homes Inc.; United States; On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Health benefits package

401K program

Paid time off

Paid holidays

Volunteer time via Clayton Impact

Job summary

Clayton Homes is seeking an Office Coordinator to support Home Center operations across sales, marketing, HR, and administrative tasks. You will organize files, prepare correspondence, route calls, and liaise with Home Office to keep processes compliant and efficient.

The role requires bilingual English/Spanish, strong MS Word/Excel/Outlook skills, and a reliable team player who can multitask in a fast-paced environment.

Qualifications

• Bilingual Required: English/Spanish.
• Proficient in Microsoft Word, Excel, and Outlook.
• Able to multi-task and adapt to changes with ease.
• Strong written and verbal communication skills.
• Possess strong customer service skills.

Responsibilities

• Assemble, update, and maintain customer files for Home Center processes and compliance.
• Assist Home Center team with sales, marketing, HR, and other business processes.
• Prepare sales packages, complete parts orders, and billback requests; schedule service through contractors.
• Prepare letters, flyers, and other correspondence for Home Center promotions; act as a liaison between departments.
• Route phone calls and messages; assist customers, visitors, and employees for a positive experience.
• Assist with invoices, scheduling payments to contractors, and basic office tasks.

Skills

Bilingual English/Spanish

Communication skills

Customer service

Adaptability

Multitasking

Education

High School diploma or equivalent

Tools

Microsoft Word

Excel

Outlook

Job description

Responsibilities

Administrative Support Assemble, update, and maintain customer files as needed for Home Center processes and compliance, ensuring record retention policies are adhered to. Assist Home Center team members in working with Home Office liaisons to carry out sales, marketing, human resource and other business processes. May assist in preparation of sales packages, complete parts orders, billback requests for payments from manufacturer on covered items, and schedule service through contractors. Communication Liaison Prepare letters, flyers for Home Center promotions, copies, business card requests, and other correspondence as requested by the Home Center Manager. This position serves as a point of contact between different departments or individuals within the organization, relaying messages and ensuring effective communication channels. Interacts with clients, visitors, and employees, providing assistance and ensuring a positive experience for all. Office Organization and Management Assist customers with general questions, route phone calls and messages accurately and quickly. May assist with office compliance and internal audit preparation. Assist Home Center Manager in collecting invoices, scheduling payment to contractors, making bank deposits, etc. Can operate and perform tasks associated with the role of Office Coordinator in Vantage: Vantage tasks SES Pro My Home Service Competencies: Time Management – Able to manage multiple responsibilities by being organized and keeping on top of important time-sensitive tasks. Quality Focus – Able to manage the efficiency, accuracy, completeness, and integrity of the work that they produce. They also recommend improvements in procedures to continually improve the quality of work produced. Adaptability – Able to shift course when external influences affect an initial plan and they are able to alter standard procedures when necessary and juggle multiple demands as required. Planning and Priority Setting – Identify priorities and develop detailed action plans that include objectives, accountabilities, timeframes, standards, review stages, and contingencies. Composure and Resiliency – Able to deal effectively with pressure, recover quickly from setbacks, and remain optimistic and persistent even under adversity. They are also able to maintain self-confidence and avoid overly emotional responses in tense or difficult situations.

Requirements

Bilingual Required: English/Spanish Proficient in Microsoft Word, Excel, and Outlook Express Able to multi-task and adapt to changes with ease Strong written and verbal communication skills Possess strong customer service skills High School diploma or equivalent Professional demeanor and appearance Able to comply with all company policies and procedures Must be reliable and dependable Able to work effectively and efficiently in a team environment Cooperative and collaborative, willing and eager to work in a team environment, assist with miscellaneous duties as required Experience is a plus Must be able to operate in a sedentary environment; independently operate a computer, phone, copier and other office machinery; occasionally move furniture décor, and complete light cleaning.

Compensation

As an Office Coordinator with Clayton, you will receive an hourly wage ranging from $18.00 - $23.00 depending upon experience.

Benefits

• Full-time team members have the flexibility to create their own health, dental, and vision benefits package.
• Clayton provides competitive 401K programs including investment options and company matching for full and part time team members after one year to help our team members achieve their financial goals.
• Additional benefits include paid parental leave, Employee Assistance Programs, paid time off, paid holidays and more.
• As part of Clayton’s commitment to Opening Doors to a Better Life, Clayton is now providing paid time for Team Members to volunteer to causes that are meaningful to them through the Clayton Impact program.

Equal Opportunity Statement

Clayton is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Business Unit

Business Unit - B00009 Clayton Retail The Clayton story began in 1956 with a simple but powerful mission - helping more hardworking families across America achieve homeownership. Clayton is committed to Opening Doors to a Better Life. We are a leading single family, values driven home builder dedicated to attainable housing, sustainable practices, and creating a world-class experience for customers and team members. Our company portfolio includes a broad offering of attainable housing, and as a vertically integrated home builder, we are uniquely positioned to serve customers through every stage of the homeownership journey building, selling, financing, and insuring homes. Our success is in our team members – join our team and see how you can help us build a better tomorrow. As a shared service, Home Team team members support many functions across the Clayton enterprise. The Home Team includes wellbeing, internal audit, accounting/finance, marketing, legal, campus operations, and more. We believe our strength is our people. That's why we invest in opportunities for our team members to personally and professionally grow. As a leader in modern and attainable housing, Clayton is committed to delivering forward-looking technology solutions. With a dedicated team of over 500 technology professionals, we continue to evolve and innovate, ensuring we remain at the forefront of our industry. Our collaborative and innovative culture encourages team members to grow to their full potential. Our focus on team member experience, development and engagement is paramount, offering career pathing and leadership development opportunities to foster growth and success within our organization. Clayton Home Building Group has more than 12,000 team members across the United States, and built more than 59,000 homes last year. Home Building Group makes the dream of homeownership a reality every single day, delivering quality-built homes at an attainable price. We are dedicated to a world-class team member experience, environmentally responsible building practices and helping provide attainable housing for all. This business unit is comprised of Clayton Manufacturing, Clayton Supply, and Clayton Properties Group. With 2,900+ team members and 400+ Retail locations nationwide, our home consultants create a world-class home buying experience by assisting customers in identifying a floor plan, selecting options, and coordinating the construction process. Clayton Retail sells more than 25,000 homes annually, as we strive to help customers achieve homeownership across America.